Mortgage Servicing Compliance Series
Mortgage servicing plays an essential role in the mortgage lending process. Not only do servicers oversee payment processing, maintain escrow accounts, and handle error resolution procedures, they also are involved with default servicing and the foreclosure process. Therefore, it is important that they have the proper training on rules and regulations in order to mitigate risk. For financial institutions providing mortgage servicing, the Mortgage Servicing Compliance Series includes twelve short 15-30 minute eLearning courses designed to educate your employees and keep them engaged.
Course Topics Include:
- Introduction to Mortgage Servicing Compliance and Risk Management
- Payment Processing
- Mortgage Servicing Transfers
- Disputes and Information Requests
- Force Placed Insurance
- Escrows
- Early Delinquent Borrowers
- Seriously Delinquent Borrowers
- Loss Mitigation Procedures
- Communicating with Borrowers Facing Foreclosure
- Private Mortgage Insurance (PMI) Cancellation and Termination
- Flood Insurance