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- Dial Customer Service at 866-512-9888
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We've been busy!
Get a full recap of what we’ve been doing to enhance your experience below.
NEW
Directors Education Series
2506 - Critical Compliance Issues for 2025 – 289239
This course focuses on important compliance topics for 2025, such as fair lending, appraisal bias, algorithmic discrimination in financial markets, and the Anti-Money Laundering Act. It emphasizes the need for institutions to be ready for changing regulations and to assess their systems to tackle new fraud challenges.
NEW
Transaction Compliance Series (Course added to Breakthrough, Expansion, and Elevate packages)
Currency Transaction Reports (CTRs) - E3 2025 Refresh – 287838
The Bank Secrecy Act (BSA) and related laws exist primarily to prevent money laundering and other illegal financial activity. To comply with the BSA, financial institution employees must be able to recognize when cash transactions trigger a Currency Transaction Report. This new microlearning video course defines large currency transactions, discusses aggregation rules, and expands on the CTR exemption process.
NEW
State-Specific Sexual Harassment Series (Course added to Breakthrough package)
State-Specific Sexual Harassment Series (Course added to Breakthrough package)
Employees have the right to work in an environment free from sexual and other harassment. This bystander intervention course provides employees with skills to identify and safely intervene in harassment situations, decreasing their detrimental effects. Harassment, including sexual harassment, impairs work performance and the work environment. This training fulfills the requirements of the Chicago Human Rights Ordinance of Chicago, Illinois. Learners will indicate how to assess, respond to, and intervene in situations of harassment using four intervention approaches. They will learn about the factors that keep bystanders from intervening, which will allow them to better respond when they witness harassment, creating a safer and more positive workplace.
NEW
Fast Modules
- Counterfeiting and Forgery - E3
- Safeguarding Customer Information: Gramm-Leach-Bliley - E3
- Section 1071: Essentials for Front-Line Staff - E3
NEW
Regulation Rundown: A Letter-By-Letter Guide Series
This series delivers concise overviews of key financial regulations. Our engaging video modules provide a foundational understanding of all the "Alphabet Regulations," helping employees quickly grasp the regulatory landscape without unnecessary detail.
UPDATE
Regulation Updates
Office of Foreign Assets Control (OFAC) Recordkeeping Rules
The recordkeeping period has been extended from five to 10 years.
The following courses have been updated to reflect this regulation update:
- Office of Foreign Assets Control (OFAC) - E3 – 133590
UPDATE
Maintenance Updates
The following courses have been updated:
- Bank Secrecy Act for Tellers – 66742
- Expedited Funds Availability Act - Regulation CC - E3 – 152067
- Expedited Funds Availability Act - Regulation CC - E3 - WCAG – 207368
- Bank Secrecy Act and Anti-Money Laundering for Operations - E3 – 249669
- Servicemembers Civil Relief Act (SCRA) – 53
- CU - Servicemembers Civil Relief Act (SCRA) – 17199
- FSC - Servicemembers Civil Relief Act (SCRA) – 29280
- Servicemembers Civil Relief Act (SCRA) - WCAG – 142945
- BOD - Servicemembers Civil Relief and Military Lending Acts – 13369
- CU - BOD - Servicemembers Civil Relief and Military Lending Acts – 45907
The following courses have been reviewed for normal course maintenance, with minor adjustments to wording as necessary:
- Office of Foreign Assets Control (OFAC) – 66753
- CU - Office of Foreign Assets Control (OFAC) – 67462
- DB - Office of Foreign Assets Control (OFAC) – 48205
- Office of Foreign Assets Control (OFAC) - WCAG – 159465
NEW
Core Compliance Suite
2504 - Bi-Monthly Compliance Briefing - April 2025 – 287710
A bi-monthly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
NEW
Directors Education Series
2505 - Profitability Strategies for Any Rate Environment – 287889
This course will cover the methods for managing cost-of-funds through low-cost core relationships, strategies for increasing noninterest income, and approaches to growing income by expanding the customer base. It includes detailed analysis and practical examples to help financial institutions optimize their profitability.
NEW
Lending Compliance Series (Course added to Breakthrough, Expansion, and Elevate packages)
Fair Lending Overview for Marketing Professionals - E3 – 283403
This course equips marketing professionals in financial institutions with the knowledge and tools necessary to comply with fair lending regulations. Participants will learn how to identify and avoid practices that may unintentionally result in discrimination, ensuring that all marketing efforts are inclusive and equitable.
Section 1071: Essentials for Front-Line Staff - E3 – 280727
This course introduces front-line employees to the essentials of Section 1071 for handling small business loan applications. It shows how front-line staff can follow fair lending rules while fostering an inclusive financial environment.
NEW
Enterprise Risk Management and Compliance (Course added to Breakthrough, Expansion, and Elevate packages)
The E-Sign Act - E3 – 280240
The Electronic Signatures in Global and National Commerce Act (E-Sign Act) is a federal law that makes electronic documents, records, and signatures legally valid in U.S. and international business. This course explores the E-Sign Act’s requirements, protections, and record retention rules.
Legal Fundamentals for Financial Institutions: Garnishments, Levies, Subpoenas, and Tax Forms - E3 – 284027
This course covers processing garnishments, levies, subpoenas, and tax forms, including departmental responsibilities for legal orders. Understanding legal requirements, common errors, and best practices helps ensure compliance and protect customer rights.
Robberies - 2025 E3 Refresh – 287459
Everyone who works at a financial institution is a potential robbery victim. Although it is unlikely, understanding robbery prevention precautions is part of your job. This course offers an overview of some common robbery tactics and how to act if a robbery occurs. It provides strategies for responding to a robbery, emphasizing that safety is a top priority. You will learn about different types of robberies, prevention strategies, and the importance of knowing your institution’s policies and procedures.
NEW
Retail Banking (Course added to Breakthrough, Expansion, and Elevate packages)
Robberies - 2025 E3 Refresh – 287459
Everyone who works at a financial institution is a potential robbery victim. Although it is unlikely, understanding robbery prevention precautions is part of your job. This course offers an overview of some common robbery tactics and how to act if a robbery occurs. It provides strategies for responding to a robbery, emphasizing that safety is a top priority. You will learn about different types of robberies, prevention strategies, and the importance of knowing your institution’s policies and procedures.
NEW
Fast Modules
- CAN-SPAM Act - E3
- Fair Lending Overview for Back-Office Operations - E3
- Legal Fundamentals for Financial Institutions - E3
NEW
Employment Law (Course added to Breakthrough & Elevate packages)
The POSH Act
The Prevention of Workplace Sexual Harassment (POSH) Act applies throughout India. It states that women must not experience sexual harassment in their workplaces. It defines sexual harassment and how to address it. Learners will gain an understanding of how to identify and report sexual harassment. They will learn the important role of bystander intervention in reducing or halting workplace sexual harassment. The course contains a path for each of the following languages: English, Hindi, and Bengali.
UPDATE
Office of Foreign Assets Control (OFAC) Recordkeeping Rules
The recordkeeping period has been extended from five to 10 years.
The following courses have been updated to reflect this regulation update:
- Office of Foreign Assets Control (OFAC) - E3 – 133590
- Office of Foreign Assets Control (OFAC) - E3 - WCAG – 208941
- FAST Module: OFAC Compliance - from the Office of Foreign Assets Control Course – 244268
UPDATE
Maintenance Updates
The following courses have been updated:
- Handling Consumer Complaints – 45113
- CU - Handling Consumer Complaints – 45826
- Handling Consumer Complaints - WCAG – 142960
- Currency Transaction Reporting – 1
- CU - Currency Transaction Reporting – 14132
- Currency Transaction Reporting - WCAG – 168972
- CU - Consumer Leasing Act - Regulation M – 18757
- Truth in Lending Act - Regulation Z Refresher – 2732
- CU - Truth in Lending Act - Regulation Z Refresher – 124187
- Truth in Lending Act - Regulation Z Refresher - WCAG – 142946
The following courses have been reviewed for normal course maintenance, with minor adjustments to wording as necessary:
- CU - Elder Financial Abuse – 67323
- Elder Financial Abuse - WCAG – 159464
- Customer Due Diligence and Enhanced Due Diligence (CDD/EDD) – 76
- CU - Member Due Diligence and Enhanced Due Diligence (MDD/EDD) – 14207
- DB - Customer Due Diligence and Enhanced Due Diligence (CDD/EDD) – 48193
- FBO - Customer Due Diligence and Enhanced Due Diligence (CDD/EDD) – 115339
- FSC - Customer Due Diligence and Enhanced Due Diligence (CDD/EDD) – 21907
- Customer Due Diligence and Enhanced Due Diligence (CDD/EDD) - WCAG – 159462
- Wire Transfers – 102
- CU - Wire Transfers – 17195
NEW
Core Compliance Suite
2503 - TRID: Common Violations, Gray Areas, and Regulatory Concerns – 284932
Even though we’ve been living with the TILA-RESPA Integrated Disclosures (TRID) rule for over a decade now (believe it or not), compliance can be frustratingly elusive. The rules are so detailed and prescriptive that 100% accuracy is near impossible. Scrutiny of TRID disclosures is traditionally quite intense, plus when you consider the legal liability of inaccurate disclosure of the many fees, identifying the many hot spots of TRID becomes paramount.
NEW
Directors Education Series
2504 - Beneficial Ownership - It Just Got Uncomplicated – 284812
We will discuss how beneficial ownership reporting requirements have been simplified, including recent changes to the Corporate Transparency Act that now exempt domestic companies from reporting. Learn why financial institutions should maintain their current beneficial ownership verification procedures despite these regulatory updates.
2504 - FDIC Insurance Signage - New Requirements, Including Digital Media – 284814
We will discuss the new FDIC Insurance Signage requirements that banks must implement for both physical locations and digital channels. Learn about the updated rules for displaying FDIC signs where deposits are taken, specific requirements for digital signage on websites and mobile applications, and important compliance deadlines including updates for 2026.
NEW
Lending Compliance Series (Course added to Breakthrough, Expansion, and Elevate packages)
Fair Lending Overview for Back-Office Operations - E3 – 282216
This course provides a comprehensive overview of fair lending compliance for back-office operations personnel, equipping you with the knowledge and skills to support their institution’s commitment to equitable lending practices. You will learn the foundational principles of fair lending laws, recognize prohibited discriminatory practices, identify, and mitigate risks, and understand your critical role in audits and compliance monitoring. By the end of this course, you will be well-prepared to ensure your institution adheres to regulatory requirements while promoting trust and fairness in lending.
NEW
Enterprise Risk Management and Compliance (Course added to Breakthrough, Expansion, and Elevate packages)
CAN-SPAM Act - E3 – 281956
This course provides a comprehensive overview of the CAN-SPAM Act and its implications for financial institutions. Designed for all employees, it highlights the key requirements for compliance, best practices for email marketing, and the consequences of noncompliance.
NEW
New Account Opening Essentials Series
Empower your account opening professionals with comprehensive skills and knowledge to excel in new account openings. This program is designed to enhance customer satisfaction, ensure compliance, and build lasting client relationships through expert guidance and practical insights.
NEW
Mortgage 101 Series
Your staff’s proficiency has a direct correlation to their overall efficiency. This series of courses are designed to give mortgage professionals the knowledge needed to perform more effectively within their current role, or to upskill and cross train.
UPDATE
Regulation Updates
Beneficial Ownership Updates
The following courses have been updated:
- Beneficial Ownership – 79216
- CU - Beneficial Ownership – 81350
- Beneficial Ownership - WCAG – 160676
- AML and SARs for Mortgage Lenders and Originators – 1407
- CU - AML and SARs for Mortgage Lenders and Originators – 17204
- AML and SARs for Mortgage Lenders and Originators - WCAG – 168940
- AML for Customer Service Representatives – 16
- CU - AML for Member Service Representatives – 13870
- AML for Customer Service Representatives - WCAG – 168941
- AML for Tellers – 846
Regulation Updates
Office of Foreign Assets Control (OFAC) Recordkeeping Rules
The recordkeeping period has been extended from five to 10 years.
The following courses have been updated:
- Office of Foreign Assets Control (OFAC) – 66753
- CU - Office of Foreign Assets Control (OFAC) – 67462
- DB - Office of Foreign Assets Control (OFAC) – 48205
- Office of Foreign Assets Control (OFAC) - WCAG – 159465
- FBO - Office of Foreign Assets Control (OFAC) – 115882
- Office of Foreign Assets Control (OFAC) Refresher – 2745
- CU - Office of Foreign Assets Control (OFAC) Refresher – 21652
- Office of Foreign Assets Control (OFAC) - Refresher - WCAG – 142958
UPDATE
Maintenance Updates
The following courses have been updated:
- FACT Act Overview – 7
- CU - FACT Act Overview – 16361
- FACT Act Overview - WCAG – 168978
- A Borrower's Right to Privacy in a Mortgage Transaction – 12771
- CU - A Borrower's Right to Privacy in a Mortgage Transaction – 45630
- A Borrower's Right to Privacy in a Mortgage Transaction - WCAG – 174873
- TILA - Closed-End Residential Real Estate Loans – 5451
- CU - TILA - Closed-End Residential Real Estate Loans – 24609
- TILA - Closed-End Residential Real Estate Loans - WCAG – 174792
- Elder Financial Abuse - E3 – 140341
The following courses have been reviewed for normal course maintenance, with minor adjustments to wording as necessary:
- Anti-Terrorism Overview – 110
- CU - Anti-Terrorism Overview – 14061
- Anti-Terrorism Overview - WCAG – 168945
- Bank Secrecy Act for Customer Service Representatives – 24
- CU - Bank Secrecy Act for Member Service Representatives – 14072
- Bank Secrecy Act for Customer Service Representatives - WCAG – 168957
- Bank Secrecy Act for Operations – 97
- CU - Bank Secrecy Act for Operations – 14095
- Bank Secrecy Act for Operations - WCAG – 168958
- Bank Secrecy Act for Lenders – 66741
NEW
Core Compliance Suite
2502 - Bi-Monthly Compliance Briefing - February 2025 (OnDemand)
A bi-monthly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
NEW
Directors Education Series
2503 - Five Key Issues on Consumers From the CFPB and Other Regulators - 281867
This session addresses the CFPB's five top areas of concern: overdraft practices, freezing accounts, complex pricing, junk fees, and reopening closed accounts. We will also discuss the importance of fair practices in financial institutions and why current policies should be reviewed for compliance and consumer protection.
UPDATE
Regulation Updates
Regulation CC: Availability of Funds Threshold
Beginning July 1, 2025, the minimum amount of funds will be raised from $225 to $275, and the large-deposit threshold will increase from $5,525 to $6,725. The individual penalty will increase from $1,100 to $1,350, and the class action penalty will increase from $552,500 to $672,950.
The following courses have been updated:
- Expedited Funds Availability Act - Regulation CC – 9
- CU - Expedited Funds Availability - Regulation CC – 16360
- Expedited Funds Availability Act - Regulation CC - WCAG – 168975
Regulation Updates
Flood Insurance Penalties
As of January 15, 2025, the maximum penalty for violating flood insurance requirements is $2,730.
The following courses have been updated:
- Flood Insurance – 32
- CU - Flood Insurance – 16373
- Flood Insurance - WCAG – 142943
Regulation Updates
Telephone Consumer Protection Act (TCPA) Opt-Out and One-to-One Consent Updates
Updates have been applied to the necessary TCPA courses based on the new opt-out language and “one-to-one consent” rules that revised the concept of “prior written consent.”
The following courses have been updated:
- Telemarketing Consumer Fraud and Abuse Prevention Act – 14468
- CU - Telemarketing Consumer Fraud and Abuse Prevention Act – 30275
- FSC - Telemarketing Consumer Fraud and Abuse Prevention Act (TCPA) – 29281
- Telemarketing Consumer Fraud and Abuse Prevention Act - WCAG – 174879
- Advertising Compliance – 8
- CU - Advertising Compliance – 16339
- Advertising Compliance - WCAG – 142993
- Advertising Compliance - E3 – 178246
Regulation Updates
FDIC Signage Updates
The following courses have been updated:
- Advertising Compliance – 8
- CU - Advertising Compliance – 16339
- Advertising Compliance - WCAG – 142933
- Advertising Compliance - E3 – 178246
UPDATE
Maintenance Updates
The following courses have been updated:
- FAST Module: Responding to Elder Financial Abuse - from Elder Financial Abuse Course – 244261
- Bank Secrecy Act and Anti-Money Laundering for Lenders - E3 – 249626
- Understanding SBA Loans – 1901
- Understanding SBA Loans - WCAG – 179722
- Currency Transaction Reports (CTRs) - E3 – 135307
- Currency Transaction Reports (CTRs) - E3 - WCAG – 208936
NEW
Core Compliance Suite
2501 - State of HMDA in 2024: Rules and Tips for Successful Submission (OnDemand) – 279388
Where are HMDA’s typical problem areas and regulatory focal points? HMDA is always one of the more complex regulatory topics out there. Keeping track of the many trip wires and tricky data points requires a detailed and consistent process to ensure the right information is collected and submitted every time.
2501 - Flood Insurance: Compliance and Enforcement Challenges (OnDemand) – 279389
Compliance with the flood insurance regulations should be easy – determine where the structure is (assuming it’s insurable) and if it’s in a flood zone, require insurance. Simple, right? Why then are there so many violations and penalties?
NEW
Directors Education Series
Artificial Intelligence in Banking - Benefits and Challenges – 279401
We’ll discuss the concerns and risks of AI, so that you can properly monitor and establish controls for these technologies and best manage regulatory expectations as you succeed.
NEW
E3 Courses with Gamification
These refreshed E3 courses incorporate gamified elements that enhance the learning experience by empowering learners to not just understand but truly master complex regulatory topics through engaging challenges and achievement rankings
Transaction Compliance Series: Anti-Money Laundering and the Bank Secrecy Act - E3 2025 Refresh – 278854
Enterprise Risk Management and Compliance Series: Red Flags of Identity Theft - 2025 E3 Refresh – 275332
UPDATE
Regulation Updates
Regulation CC: Availability of Funds Threshold
Beginning July 1, 2025, the minimum amount of funds will be raised from $225 to $275, and the large-deposit threshold will increase from $5,525 to $6,725. The individual penalty will increase from $1,100 to $1,350, and the class action penalty will increase from $552,500 to $672,950
The following courses have been updated:
- Expedited Funds Availability Act - Regulation CC Refresher – 2736
- CU - Expedited Funds Availability - Reg. CC Refresher – 21650
- Expedited Funds Availability Act - Regulation CC Refresher - WCAG – 142937
- Regulatory Compliance for Tellers - E3 – 161003
- Regulatory Compliance for Tellers - E3 - WCAG – 208973
- Expedited Funds Availability Act - Regulation CC - E3 – 152067
- Expedited Funds Availability Act - Regulation CC - E3 - WCAG – 207368
- Deposit Compliance - E3 – 154107
- Deposit Compliance - E3 - WCAG – 207366
Regulation Updates
Regulation Z: Threshold for Exempt Consumer Credit Transactions
As of January 1, 2025, the Regulation Z exemption threshold for loans not secured by real property or a dwelling will increase from $69,500 to $71,900.
The following courses have been updated:
- TILA - Open-End Loans and Credit Cards - E3 – 193840
- TILA - Open-End Loans and Credit Cards - E3 - WCAG – 208923
Regulation Updates
Flood Insurance Penalties
As of January 15, 2025, the maximum penalty for violating flood insurance requirements is $2,904 (up from $2,830).
The following courses have been updated:
- Flood Insurance – 32
- CU - Flood Insurance – 16373
- Flood Insurance - WCAG – 142943
- BOD - Flood Insurance – 13408
- CU - BOD - Flood Insurance – 45899
- BOD - Flood Insurance - WCAG – 179748
- Flood Insurance - E3 – 194243
- Flood Insurance - E3 - WCAG - 207363
Regulation Updates
Flood Insurance Penalties
As of January 15, 2025, the maximum penalty for violating flood insurance requirements is $2,904 (up from $2,830).
The following courses have been updated:
- Flood Insurance – 32
- CU - Flood Insurance – 16373
- Flood Insurance - WCAG – 142943
- BOD - Flood Insurance – 13408
- CU - BOD - Flood Insurance – 45899
- BOD - Flood Insurance - WCAG – 179748
- Flood Insurance - E3 – 194243
- Flood Insurance - E3 - WCAG - 207363
Regulation Updates
NMLS-Approved 20-Hour Pre-Licensing Courses’ 2024 Changes
Updates have been applied to the necessary SAFE Suite courses based on the NMLS- approved 20-hour pre-licensing courses. Updates include the various new threshold figures for 2024.
The following courses have been updated:
- [SS Fed] Real Estate Settlement Procedures Act - Part II – 83457
- [SS Fed] Identifying High-Cost Mortgages and Higher-Priced Mortgage Loans – 84216
- [SS Fed] Home Mortgage Disclosure Act – 84889
- [SS Fed] Ability to Repay and Qualified Mortgage Rules – 87247
- [SS Fed] Regulatory Authority – 87274
- [SS Gen] Qualified and Non-Qualified Mortgage Programs – 88079
- [SS Gen] Conventional Mortgages – 88085
- [SS Gen] Nonconforming Mortgages – 88166
- [SS Gen] High-Cost Mortgage Loans – 88209
- [SS Gen] Higher-Priced Mortgage Loans – 88213
FDIC Signage Updates
The following courses have been updated:
- Federal Deposit Insurance Corporation (FDIC) – 20
- Federal Deposit Insurance Corporation (FDIC) - WCAG – 159438
- Nondeposit Investment Product Sales – 45117
- CU - Nondeposit Investment Product Sales – 45584
- Nondeposit Investment Product Sales - WCAG – 179729
- Nondeposit Investment Products – 15487
- CU - Nondeposit Investment Products – 148
- Nondeposit Investment Products - WCAG – 142959
UPDATE
Maintenance Updates
The following courses have been updated:
- CU - Unfair, Deceptive, or Abusive Acts or Practices for the Credit Union – 6748
- Traditional IRA Overview – 3345
- Flood Insurance - 32
- CU - Flood Insurance - 16373
- Flood Insurance - WCAG - 142943
The following courses have been reviewed for normal course maintenance, with minor adjustments to wording as necessary:
- Check Kiting – 19915
- CU - Check Kiting – 174812
- Check Fraud - 45671
- CU - Check Fraud - 19914
- Check Fraud - WCAG – 174810
- Beneficial Ownership – 79216
- CU - Beneficial Ownership - 81350
- Beneficial Ownership - WCAG - 160676
- Counterfeiting and Forgery - 159
- CU - Counterfeiting and Forgery - 17182
UPDATE
Mortgage Course Updates
The following courses have been updated:
- Ability to Repay (ATR) and Qualified Mortgage (QM) Rules – 25023
- Fast Track to Success: A Primer for New Mortgage Loan Originators – 12599
- FHA Factor in Mortgage Lending – 12617
- Home Mortgage Disclosure Act (HMDA) – 12557
- Reverse Mortgages – 12607
- Telemarketing Consumer Fraud and Abuse Prevention Act – 12622
- Originating VA Loans – 25289
- Home Ownership and Equity Protection Act – 12578
- The Home Ownership and Equity Protection Act (HOEPA) - E3 – 149044
- FHA 203(k) Rehabilitation Mortgage Program - E3 – 153052
NEW
Director Education Series
2501 - Beneficial Ownership – It's Complicated – 254742
Phasing in the beneficial ownership national database has been complex and time consuming. Many of the lawsuits are getting settled, and it looks like this slow moving and cumbersome change will happen. Your business customers are getting registered, but what about your institution’s procedures? Learn more about what to anticipate as time progresses for the financial institution.
NEW
Core Compliance Suite
2412 - Bi-Monthly Compliance Briefing - December (OnDemand) – 277492
A bi-monthly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
2411 - 2024 Fair Lending Update (OnDemand) – 253241
Fair lending continues to be the hot topic in 2024, and the environment we find ourselves in as an industry continues to be dynamic. This session is an in-depth discussion of the new expectations and priorities that will help you ensure your program is up-to-date and ready for your next exam.
NEW
Financial Foundations E3 Series
The Financial Foundations E3 series is a comprehensive training program designed to equip your client-facing employees with the knowledge, skills, and confidence needed to effectively educate and engage customers on common financial matters. Our courseware ensures that employees can deliver accurate, clear, and empathetic financial guidance, fostering trust and long-term relationships with customers.
Banking Essentials: Guiding Customers Through Account Options - E3 – 270648
Master the basics of bank accounts to better assist your customers in making informed decisions. This course covers the essential features and benefits of checking accounts, savings accounts, certificates of deposit, money market accounts, custodial accounts, and trust accounts. Learn how to explain each account type clearly and effectively, empowering your customers to choose the right options for their financial needs and goals. Enhance your conversations with practical knowledge that builds trust and confidence in your guidance. This course takes about 30 minutes to complete.
Credit Fundamentals: Guiding Customers Through Consumer Credit Options - E3 – 270676
Enhance your ability to assist customers with their credit needs by mastering the basics of consumer credit. This course provides a comprehensive overview of credit cards, mortgages, home equity loans, auto loans, and personal loans. Learn how to explain the features, benefits, and responsibilities associated with each credit option, enabling you to guide customers in making informed borrowing decisions. Improve your conversations with actionable insights that help customers understand and manage their credit effectively. This course takes about 25 minutes to complete.
Digital Banking Essentials: Guiding Customers Through Modern Financial Tools - E3 – 270654
Help your customers stay ahead in the digital age by mastering the basic digital tools they should use daily. This course covers mobile banking apps, robo-advisors, investment software programs, and payment systems such as Venmo and Zelle. Learn how to explain the features and benefits of these tools, empowering your customers to leverage technology for better financial management. This course takes about 20 minutes to complete.
Retirement Accounts 101 - E3 – 270655
Equip yourself with essential knowledge about retirement accounts to better assist your customers. This course covers the basics of traditional and Roth IRAs. Learn how to explain the features, benefits, and tax implications of each account type, empowering your customers to make informed decisions for their retirement and education savings. This course takes about 20 minutes to complete.
Fraud Awareness: Guiding Customers on Preventing Scams and Identity Theft - E3 – 270713
Empower yourself with the knowledge to protect your customers from fraud, scams, and identity theft. This course covers the basics of common fraudulent schemes, scam tactics, and identity theft prevention. Learn how to identify warning signs and educate customers on best practices for safeguarding their personal information. Enhance your conversations with practical advice and strategies to help customers stay vigilant and secure in the digital age. This course takes about 30 minutes to complete.
Savings Essentials: Guiding Customers to Financial Security - E3 – 272325
This course equips you with essential strategies to address the common challenge of insufficient savings among your customers. Explore the importance of building emergency funds, various savings strategies, and the crucial role of liquidity in financial planning. Learn how to initiate meaningful conversations that empower customers to take proactive steps towards financial stability and preparedness. This course takes about 20 minutes to complete.
Mastering Retirement Planning: Empowering Customers for Secure Futures - E3 – 270719
Learn to address familiar challenges related to underfunded retirement plans among customers. This course delves into the critical aspects of retirement planning, including maximizing contributions, understanding fees and penalties, catch-up strategies for late starters, and practical suggestions for beginners. Gain the knowledge and confidence to engage customers in informed discussions that support their journey towards a secure and comfortable retirement. This course takes about 30 minutes to complete.
Budgeting Basics: Helping Customers Manage Budgeting and Savings Practices - E3 – 270662
LEquip yourself with the skills to guide customers towards effective budging and savings practices. This course provides you with a foundational understanding of managing income and expenses, teaching you how to help customers create and maintain a realistic budget. Learn practical tips and strategies for encouraging savings habits, enabling you to have impactful conversations that support customers in achieving their financial goals and building a secure financial future. This course takes about 20 minutes to complete.
Debt Management: Guiding Customers on Smart Borrowing Techniques - E3 – 270652
Gain the essential knowledge and tools to help your customers manage debt effectively. This course covers the basics of credit scores and reports, providing you with the insights needed to explain these concepts clearly to customers. Learn strategies for debt reduction and understand the differences between good debt and bad debt. By the end of this course, you will be equipped to have meaningful conversations that empower customers to take control of their financial health and make informed borrowing decisions. This course takes about 30 minutes to complete.
NEW
Cybersecurity Scenarios Series
The Cybersecurity Scenarios series provides an opportunity to apply your knowledge of cybersecurity concepts to real-world case studies.
NEW
Cybersecurity Advanced Series
AI Security Threats
In recent years, artificial intelligence (AI) has emerged as a transformative technology with the potential to revolutionize various industries. However, along with its numerous benefits, AI presents new and evolving security threats that organizations and individuals must navigate. This course provides an overview of AI security threats and equips learners with the knowledge and tools to mitigate these risks effectively. This course takes about 15 minutes to complete.
An Introduction to Insider Threats
Across the globe, organizations spend countless hours working to keep sensitive data out of the hands of cybercriminals. This task has become even more difficult to manage due to an increasing number of data compromises that stem from insider threats. This threat from within, or “insider threat” can be successfully addressed using the strategies shared in this module. In this module we will discuss the three types of insider threats, some recognizable behaviors associated with each type and provide simple yet effective strategies to counteract each threat. This course takes about 7 minutes to complete.
Phishing Defense Essentials
Learn how to stay ahead of hackers and cyber criminals who aim to steal data and insert malicious payloads by learning and applying the best practices outlined in this module. This course takes about 7 minutes to complete.
Preventing Malware: Mobile Devices
This course acknowledges the commonplace usage of mobile devices at work and explains key vulnerabilities that users must be aware of. By mastering the information presented in this course you will be able to help defend your mobile devices from security threats. This course takes about 7 minutes to complete.
Ransomware: How to Defend Yourself
Ransomware is a type of malicious software used by hackers to encrypt files and other functions from a user until the victim pays a “ransom.” This form of cyberattack has become one of the most used and most costly threats to businesses and individuals alike. By mastering the information presented in this course you will be able to help defend your personal and workplace data from ransomware threats. This course takes about 4 minutes to complete.
S-A-F-E Web Browsing
Upon completion of this module, you will be able to recognize scams used by cybercriminals that exploit consumers browsing the web, apply the S-A-F-E model to help protect against threats associated with browsing the web, and use the best practices discussed in this module to help improve your overall web browsing experience. This course takes about 15 minutes to complete.
Security Awareness Basics
This module covers two of the most dangerous cyber-threats to any organization: malware and phishing. This module teaches learners the importance of being “security aware” and making safe, security-conscious decisions on a day-to-day basis to help thwart these menacing cyber-attacks. This course takes about 15 minutes to complete.
The Malware Threat
Malware is any type of software that is intended to damage or disable computer systems. It is often used to steal information, destroy, or lock users from data, or disrupt operations. This course defines malware and the associated security threats and describes common types of malware. By mastering the information presented in this course you will be able to help defend your personal and workplace data from these threats. This course takes about 5 minutes to complete.
Working Securely from the Home
Mobile computing devices combined with online workplace collaboration platforms and video conferencing make working from home easier than ever. However, working outside of an organization’s secured facilities can expose a remote worker and his/her workplace’s assets to additional cyber threats. This course will provide the best practices for working securely from home and help one to defend against these threats. This course takes about 9 minutes to complete.
NEW
Cybersecurity Fundamentals Series
AI Security Threats
In recent years, artificial intelligence (AI) has emerged as a transformative technology with the potential to revolutionize various industries. However, along with its numerous benefits, AI presents new and evolving security threats that organizations and individuals must navigate. This course provides an overview of AI security threats and equips learners with the knowledge and tools to mitigate these risks effectively. This course takes about 15 minutes to complete.
Security Awareness Basics
This module covers two of the most dangerous cyber-threats to any organization: malware and phishing. This module teaches learners the importance of being “security aware” and making safe, security-conscious decisions on a day-to-day basis to help thwart these menacing cyber-attacks. This course takes about 15 minutes to complete.
NEW
Remote Worker Preparedness Series
Working Securely from the Home
Mobile computing devices combined with online workplace collaboration platforms and video conferencing make working from home easier than ever. However, working outside of an organization’s secured facilities can expose a remote worker and his/her workplace’s assets to additional cyber threats. This course will provide the best practices for working securely from home and help one to defend against these threats. This course takes about 9 minutes to complete.
UPDATE
Regulations Updates
Regulation CC: Availability of Funds Threshold Updates
Beginning July 1, 2025, the minimum amount of funds will be raised from $225 to $275, and the large-deposit threshold will increase from $5,525 to $6,725. The individual penalty will increase from $1,100 to $1,350, and the class action penalty will increase from $552,500 to $672,950.
The following courses have been updated:
- Deposit Compliance – 66744
- CU - Deposit Compliance – 67512
- Deposit Compliance - WCAG – 142935
- Regulatory Compliance for Tellers – 38
- CU - Regulatory Compliance for Tellers – 14512
- Regulatory Compliance for Tellers - WCAG – 168991
- Expedited Funds Availability Act - Regulation CC – 9
- CU - Expedited Funds Availability Act - Regulation CC – 16360
- Expedited Funds Availability Act - Regulation CC - WCAG – 168975
- FBO - Expedited Funds Availability Act - Regulation CC – 115334
FHFA Loan Limits
The Federal Housing Finance Agency (FHFA) has announced that in 2025, the maximum conforming loan limits will be $806,500 (up from $766,550) for one-unit properties. The maximum high balance loan limit will be $1,209,750 (up from $1,149,825).
The following courses have been updated:
- Second-Lien Real Estate Mortgage Loans/Junior Real Estate Loans – 117
- Specific Program Guidelines: FHA, VA, USDA – 95403
- Specific Program Guidelines: FHA, VA, USDA - WCAG – 179742
Regulation D Reserve Requirements
As of January 1, 2025, the low reserve tranche amount is adjusted to $645.8 million (up from $127.5 million), and the exemption amount is set at $37.8 million (up from $16.9 million).
The following courses have been updated:
- Reserve Requirements - Regulation D – 45
- CU - Reserve Requirements - Regulation D – 23102
- Reserve Requirements - Regulation D - WCAG – 168992
Telemarketing Sales Rule Fees
In 2025, the cost of accessing one area code in the FTC’s National Do Not Call Registry is $80 (up from $78), up to a maximum annual fee of $22,038 (up from $21,402).
The following courses have been updated:
- Telemarketing Consumer Fraud and Abuse Prevention Act – 14468
- CU - Telemarketing Consumer Fraud and Abuse Prevention Act – 30275
- FSC - Telemarketing Consumer Fraud and Abuse Prevention Act (TCPA) – 29281
- Telemarketing Consumer Fraud and Abuse Prevention Act - WCAG – 174879
CRA Asset-Size Threshold
Beginning January 1, 2025, the definition of a small institution under the Community Reinvestment Act (CRA) changes from having assets worth under $1.564 billion to $1.609 billion, the definition of a large institution changes from having assets worth over $1.564 billion to $1.609 billion, and the definition of an intermediate small institution changes from having assets worth between $391 million and $1.564 billion to between $402 million and $1.609 billion.
The following courses have been updated:
- Community Reinvestment Act (CRA) for Small Institutions – 57
- Community Reinvestment Act (CRA) for Small Institutions - WCAG – 168968
- Community Reinvestment Act (CRA) for Small Institutions - E3 – 175660
- Community Reinvestment Act (CRA) for Small Institutions - E3 - WCAG – 208964
- Community Reinvestment Act (CRA) for Intermediate Small Institutions – 80
- Community Reinvestment Act (CRA) for Intermediate Small Institutions - WCAG – 168967
- Community Reinvestment Act (CRA) for Intermediate Small Institutions - E3 – 176174
- Community Reinvestment Act (CRA) for Intermediate Small Institutions - E3 - WCAG – 208962
- Community Reinvestment Act (CRA) for Large Institutions – 4872
- Community Reinvestment Act (CRA) for Large Institutions - WCAG – 159443
Regulation Z: HPML Special Appraisal Exemption Threshold
As of January 1, 2025, the Regulation Z loan amount threshold for the exemption from HPML appraisal requirements will increase from $32,400 to $33,500.
The following courses have been updated:
- TILA - Beyond Basics - Certain Mortgage Loans – 5450
- CU - TILA - Beyond Basics - Certain Mortgage Loans – 24616
- TILA - Beyond Basics - Certain Mortgage Loans - WCAG – 174791
- TILA - Closed-End Residential Real Estate Loans – 5451
- CU - TILA - Closed-End Residential Real Estate Loans – 24609
- TILA - Closed-End Residential Real Estate Loans - WCAG - 174792
- Truth in Lending Act - Regulation Z Refresher – 2732
- CU - Truth in Lending Act - Regulation Z Refresher – 124187
- Truth in Lending Act - Regulation Z Refresher - WCAG – 142946
- Federal Regulation of Real Estate Appraisals – 1899
Regulation Z: Points & Fees
As of January 1, 2025, the Regulation Z adjusted points and fees dollar trigger for high-cost mortgages changes from $1,305 to $1,348, and the adjusted total loan amount threshold for high-cost mortgages changes from $26,092 to $26,968.
The following courses have been updated:
- Truth in Lending for Loans Secured by Real Estate - Regulation Z – 19948
- High-Cost Mortgages (HOEPA Loans) – 36
- CU - High-Cost Mortgages (HOEPA Loans) – 16380
- Residential Mortgage A-B-C - Mortgage Regulations – 49
- CU - Residential Mortgage A-B-C - Mortgage Regulations – 17156
- Residential Mortgage A-B-C - Mortgage Regulations - WCAG – 142953
Regulation Z: Qualified Mortgages Points & Fees
For 2025, the Regulation Z qualified mortgage (QM) 3% points and fees threshold will increase from $130,461 to $134,841.
The following courses have been updated:
- TILA - Beyond Basics - Certain Mortgage Loans – 5450
- CU - TILA - Beyond Basics - Certain Mortgage Loans – 24616
- TILA - Beyond Basics - Certain Mortgage Loans - WCAG – 174791
- TILA - Closed-End Residential Real Estate Loans – 5451
- CU - TILA - Closed-End Residential Real Estate Loans – 24609
- TILA - Closed-End Residential Real Estate Loans - WCAG - 174792
Regulation Z: Threshold for Exempt Consumer Credit Transactions
As of January 1, 2025, the Regulation Z exemption threshold for loans not secured by real property or a dwelling will increase from $69,500 to $71,900.
The following courses have been updated:
- Truth in Lending Act - Regulation Z – 5442
- CU - Truth in Lending Act - Regulation Z – 17157
- Truth in Lending Act - Regulation Z - WCAG – 174790
- TILA - Beyond Basics - Certain Mortgage Loans – 5450
- CU - TILA - Beyond Basics - Certain Mortgage Loans – 24616
- TILA - Beyond Basics - Certain Mortgage Loans - WCAG – 174791
- TILA - Beyond Basics: Certain Home Mortgage Loans - E3 – 185713
- TILA - Open-End Loans - Credit Cards – 5443
- CU - TILA - Open-End Loans - Credit Cards – 24613
- TILA - Open-End Loans - Credit Cards - WCAG – 174796
Regulation M: Threshold for Exempt Consumer Leases
As of January 1, 2025, the Regulation M exemption threshold for consumer leases will increase from $69,500 to $71,900.
The following courses have been updated:
- Consumer Leasing Act - Regulation M – 6
- CU - Consumer Leasing Act - Regulation M – 18757
- Consumer Leasing Act - Regulation M - WCAG – 174802
Regulation C: Home Mortgage Disclosure Act (HMDA)
As of January 1, 2025, the Regulation C asset size threshold for exemption from collecting HMDA data will increase from $56 million to $58 million.
The following courses have been updated:
- Home Mortgage Disclosure Act - Regulation C – 58680
- CU - Home Mortgage Disclosure Act - Regulation C – 75616Consumer Leasing Act - Regulation M - WCAG – 174802
- Home Mortgage Disclosure Act - Regulation C - WCAG – 142944
- Customer Business Loan Compliance Overview – 34826
- CU - Member Business Loan Compliance Overview – 14413
- Residential Mortgage A-B-C - Mortgage Regulations – 49
- CU - Residential Mortgage A-B-C - Mortgage Regulations – 17156
- Residential Mortgage A-B-C - Mortgage Regulations - WCAG – 142953
- Second-Lien Real Estate Mortgage Loans/Junior Real Estate Mortgage Loans – 117
2025 IRA MAGI and Contribution Limits
The following courses have been updated:
- Excess IRA Contributions – 3348
- IRA Contributions – 3005
- IRA Beneficiary Options – 3004
- IRA Distributions – 3006
- IRA Rollovers, Transfers, and Direct Rollovers – 3347
- SIMPLE IRA Basics – 3353
- Roth IRA Overview – 3349
- Traditional IRA Overview – 3345
- Education Savings Accounts – 3352
UPDATE
Maintenance Updates
The following courses have been updated:
- Fair Lending Overview – 66750
- CU - Fair Lending Overview – 67285
- Fair Lending Overview - WCAG – 142934
- Anti-Tying – 84
- Anti-Tying - WCAG – 159446
- Servicemembers Civil Relief Act (SCRA) – 53
- [SS Fed] Privacy Rules – 84242
- Understanding the FFIEC Final Guidance on Social Media – 9181
- CU - Understanding the FFIEC Final Guidance on Social Media – 30277
- Understanding the FFIEC Final Guidance on Social Media - WCAG – 174880
UPDATE
Retired Courses
- Security Awareness: Human Firewall (Pts 1 & 2)
- Human Firewall Theme: Security Awareness and Literacy
- Coronavirus Phishes and Scams
- Security Awareness Fundamentals
NEW
Director Education Series
2411 - New Community Reinvestment Act (CRA) Regulations - Impact on your Bank – 272394
Learn about the new Community Reinvestment Act (CRA) regulations issued in 2023 and their impact on banks. The presentation covers the key changes, including new assessment area definitions, performance tests for different bank sizes, and the effective date of January 1, 2026. We will also discuss the strategic importance of these new rules, potential challenges in implementation, and how banks may need to rethink their CRA-related activities.
2411 - Boost Your Teams Resilience to Reduce Stress, Avoid Overwhelm, and Improve Performance – 272387
Do you wish all your employees were high performing, held themselves accountable, and weren’t at risk for burnout? Intentionally boosting resilience creates a positive impact in all these areas! What is resilience in business? Well, everyone agrees they would like their physical body to be flexible and resilient so they can enjoy robust health even when life throws some curve balls. Similarly, in your organizations, you want a flexible and resilient workforce and a collective ability to face challenges confidently as part of your culture.
NEW
Core Compliance
2410 - Bi-Monthly Compliance Briefing - October (OnDemand) – 272358
A bi-monthly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format
NEW
Fast Modules
- Active Shooter – E3
- Embezzlement – E3
- FACT Act – E3
- Home Mortgage Disclosure Act: Regulation C – E3
- Regulation I – E3
- Regulation L: Management Official Interlocks – E3
- Section 1071 – E3
- Swaps – E3
- TILA - Beyond Basics: Certain Home Mortgage Loans – E3
- TILA: Home Equity Installment Loans – E3
- TILA: Installment Loans: Non-Real Estate Secured – E3
- TILA: Open-End Loans - Credit Cards – E3
- TILA: Unsecured Open-End Loans – E3
- Truth in Lending Act: Regulation Z – E3
UPDATE
Regulation Updates
The following courses have been updated:
- Advertising Compliance - E3 – 154713
- Advertising Compliance - E3 - WCAG – 208927
- Federal Deposit Insurance Corporation (FDIC) - E3 – 178246
- Federal Deposit Insurance Corporation (FDIC) - E3 - WCAG – 208950
UPDATE
Maintenance Updates
The following courses have been updated:
- CU – Fair Housing Act (FHA) – 16371
- Global Anti-Money Laundering Standards - E3 – 142961
- Handling Consumer Complaints - E3 – 215682
- Politically Exposed Persons - PEPs - E3 – 142177
- Politically Exposed Persons - PEPs - E3 - WCAG – 208943
- Section 1071 - E3 – 265333
- Community Reinvestment Act (CRA) for Large Institutions - E3 – 175659
- Community Reinvestment Act (CRA) for Large Institutions - E3 - WCAG – 208963
- Remote Deposit Capture – 104
- CU - Remote Deposit Capture – 18754
- Remote Deposit Capture - WCAG – 179736
- Uniform Residential Loan Application – 34846
- CU - Uniform Residential Loan Application – 20826
- AML for Customer Service Representatives – 16
- AML for Customer Service Representatives - WCAG – 168941
- AML for Lenders – 858
- CU - AML for Lenders – 13830
- AML for Lenders - WCAG – 168942
- The S.A.F.E. Act – 66757
- CU - The S.A.F.E. Act – 67330
- The S.A.F.E. Act - WCAG – 159449
- AML for Operations – 56
- CU - AML for Operations – 13921
- AML for Operations - WCAG – 168943
NEW
Director Education Series
2410 - Junk Fees: Do We Have Any? What Is the Risk? – 270611
The Consumer Financial Protection Bureau continues to cite institutions for junk fees. These consumer fees include overdrafts, loans and servicing of accounts. Learn other key issues such as reopening closed accounts. This is a topic that keeps coming up in regulatory circles.
NEW
Core Compliance Suite
2409 - Marketing and Advertising Compliance All Day Streaming (OnDemand) – 270555
With UDAP/UDAAP, it’s clear that how you say what you say in your advertisements is just as important as what you say. Style matters – you must be clear and conspicuous in your wording so as not to confuse and deceive. If you read enforcement actions related to marketing and advertising carefully, it’s clear what else is being targeted: sales and marketing practices. It’s always useful to learn from others’ mistakes, regardless of your financial institution’s size or regulator.
NEW
Bank and Credit Union Catalogs: Enterprise Risk Management and Compliance Series
Regulation I - E3 – 265322
This course provides a comprehensive understanding of Regulation I, including its key components, compliance requirements, and best practices. Participants will learn to apply Regulation I in daily operations through detailed explanations, real-world examples, and interactive content. By the end of this course, participants will be equipped to ensure their organizations adhere to all regulatory requirements.
NEW
Nonbank Financial Services Series
FSC: Active Shooter - E3 – 266202
This course covers how to survive an active shooter attack using the run, hide, fight tactic. It delves into critical incident management and how an emergency action plan can use the unique characteristics of financial institutions to increase survivability. Finally, it describes how to identify and prevent violent behavior in the workplace.
FSC: Handling Consumer Complaints – 266206
This course provides financial professionals with the knowledge and skills to excel in consumer complaint management. It explores the key components of an effective complaint resolution program, including best practices, essential employee qualifications, and strategies for working with dissatisfied customers.
FSC: Robberies – E3 (266307)
In the financial industry, the threat of robbery is an ever-present concern. While rare, these incidents can profoundly impact employee safety, customer trust, and institutional integrity. This course equips you with the knowledge and skills to protect yourself and others during a robbery and play an active role in prevention. Understanding robbery dynamics will help you become essential to your institution's security framework, contributing to a safer work environment for all.
NEW
Regulation Updates
The following courses have been updated:
- Advertising Compliance – 8
- Advertising Compliance - WCAG – 142933
- Federal Deposit Insurance Corporation (FDIC) – 20
- Federal Deposit Insurance Corporation (FDIC) - WCAG – 159438
NEW
Maintenance Updates
The following courses have been updated:
- Community Reinvestment Act (CRA) for Intermediate Small Institutions - E3 – 176174
- Community Reinvestment Act (CRA) for Intermediate Small Institutions - E3 - WCAG – 208962
- A Borrower's Right to Privacy in a Mortgage Transaction - WCAG – 174873
- Mortgage Servicing Compliance - Seriously Delinquent Borrowers – 162743
- Managing OREO – 8486
- CU - Managing OREO – 30276
- DB - Managing OREO – 48194
- Managing OREO - WCAG – 179723
- Military Lending Act – 42264
- DB - Military Lending Act – 48191
- Military Lending Act - WCAG – 160667
- Real Estate Settlement Procedures Act - Regulation X – 40019
- CU - Real Estate Settlement Procedures Act - Regulation X – 17197
- Real Estate Settlement Procedures Act - Regulation X - WCAG – 168990
- Specific Program Guidelines: FHA, VA, USDA – 95403
- Specific Program Guidelines: FHA, VA, USDA - WCAG – 179742
- Servicemembers Civil Relief Act (SCRA) – 53
- CU - Servicemembers Civil Relief Act (SCRA) – 17199
- Servicemembers Civil Relief Act (SCRA) - WCAG – 142945
- AML and SARs for Mortgage Lenders and Originators – 1407
- CU - AML and SARs for Mortgage Lenders and Originators – 17204
- AML and SARs for Mortgage Lenders and Originators - WCAG – 168940
NEW
Director Education Series
2409 - High Performance Leadership - 3 Practices for Blazing Productivity Without Burnout – 268953
Unfortunately, without some intervention, teams are prone to burnout in today’s work environments. In this 30-minute video session with an accompanying worksheet, you’ll consider challenges and opportunities with your own and your team’s productivity and find ways to apply effective principles and proven practices. This session is perfect for either individual leader introspection or leadership group discussion and strategy and adopting specific practices to rise above daily distractions and keep your focus on high-value work.
NEW
Core Compliance Suite
2408 - Bi-Monthly Compliance Briefing – August (OnDemand)
A bi-monthly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
NEW
Enterprise Risk Management & Compliance Series
Regulation L: Management Official Interlocks - E3 – 265321
This course provides a comprehensive understanding of Regulation L, including its prohibitions and exemptions and the legal framework governing management official interlocks. Through detailed explanations, realworld examples, and interactive content, participants will learn to navigate these regulations effectively and ensure your organization remains compliant.
UPDATE
Maintenace Updates
The following courses have been updated:
- Fair Debt Collection Practices Act (FDCPA) - E3 – 179649
- Fair Debt Collection Practices Act (FDCPA) - E3 - WCAG – 208336
- Introduction to Appraisal – 19934
- Introduction to Appraisal - WCAG – 179771
- Federal Regulation of Real Estate Appraisals – 1899
- CU - Federal Regulation of Real Estate Appraisals – 17186
- DB - Federal Regulation of Real Estate Appraisals – 48190
- Federal Regulation of Real Estate Appraisals - WCAG – 174818
- Appraisal and Evaluation Interagency Guidelines – 34814
- CU - Appraisal and Evaluation Interagency Guidelines – 19886
- DB - Appraisal and Evaluation Interagency Guidelines – 48185
- Appraisal and Evaluation Interagency Guidelines - WCAG – 174875
- Bank Secrecy Act for Customer Service Representatives – 24
- Bank Secrecy Act for Customer Service Representatives - WCAG - 168957
- Reserve Requirements - Regulation D – 45
- CU - Reserve Requirements - Regulation D – 23102
- Reserve Requirements - Regulation D - WCAG – 168992
- Introduction to Credit Card Regulations – 39
- CU - Introduction to Credit Card Regulations – 14536
- CU - Member Identification Program (MIP) – 67496
- Elder Financial Abuse - E3 – 140341
- Elder Financial Abuse - E3 - WCAG - 208939
NEW
Director Education Series
2408 - Compliance Priorities in 2024 and Beyond – 267659
As of mid-2024, regulatory agencies such as the CFPB, OCC, and FDIC are intensely focused on consumer protection. There is attention to UDAAP, fair lending, and "junk fees." We also have new regulations finalized under CRA. We will update you on these issues and more!
NEW
Core Compliance Suite
2406 - 1071 Small Business Data Collection and Submission: Where Are We Now? (OnDemand) – 267691
In this webinar, we delve into the rule’s current events and status, including when, and whether, the institution may or must begin to collect and submit data. Our focus will not be a simple recitation of the rule, but on how to effectively develop your implementation plan. We’ll review many issues so you can methodically ensure your program is on track.
NEW
Enterprise Risk Management & Compliance Series
Embezzlement - E3 – 265007
This course provides a comprehensive understanding of embezzlement, including its definition, how it occurs, and strategies for prevention. Through real-world scenarios, interactive content, and knowledge checks, you will learn to identify warning signs, implement effective controls, and respond appropriately to suspected embezzlement.
NEW
Lending Compliance Series
Section 1071 - E3 – 265333
This course provides an overview of Section 1071 of the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act).
UPDATE
Maintenace Updates
The following courses have been updated:
- Expedited Funds Availability Act - Regulation CC – 9
- Beneficial Ownership - E3 – 215792
- Mortgage Servicing Compliance - Seriously Delinquent Borrowers – 162743
- CU - Home Mortgage Disclosure Act - Regulation C – 75616
- Home Mortgage Disclosure Act - Regulation C - WCAG – 142944
- FBO - Wire Transfers – 115335
- FBO - Embassy and Foreign Consulate Accounts – 86826
- FBO - Foreign Correspondent Bank Accounts – 16652
- FBO - Trade Finance Fraud – 115336
- Expedited Funds Availability Act - Regulation CC - E3 – 152067
- Expedited Funds Availability Act - Regulation CC - E3 - WCAG - 207368
NEW
Director Education Series
2407 - Bank Secrecy Act and Office of Foreign Assets and Control Update 2024 – 265632
This program will update your directors on BSA and OFAC for 2024. Topics include beneficial ownership, governance, consent orders, and Hamas to keep directors abreast of the current issues in these important arenas.
NEW
Core Compliance Suite
2406 - Bi-Monthly Compliance Briefing - June (OnDemand) – 265339
A bi-monthly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
NEW
Enterprise Risk Management & Compliance Series
Employee Retirement Income Security Act (ERISA) - E3 – 264473
This course provides an overview of the Employee Retirement Income Security Act (ERISA) and describes the minimum standards for most established retirement and health plans in private industries.
UPDATE
Maintenance Updates
The following courses have been updated:
- Bank Secrecy Act for Lenders – 66741
- CU - Bank Secrecy Act for Lenders – 67364
- Bank Secrecy Act for Lenders - WCAG – 159467
- Elder Financial Abuse – 66747
- CU - Elder Financial Abuse – 67323
- Elder Financial Abuse - WCAG – 159464
- FAST Module: Office of Foreign Assets Control (OFAC) - from the Office of Foreign Assets Control Course – 244263
- FBO - Anti-Money Laundering (AML) – 115951
- FBO - Bank Secrecy Act for Foreign Branch Offices – 115872
- FBO - Customer Due Diligence and Enhanced Due Diligence (CDD/EDD) – 115339
- FBO - Anti-Boycott – 115338
- FBO - Expedited Funds Availability Act – 115334
- FBO - Customer Identification Program – 116011
- BOD - Elder Financial Abuse – 13378
- CU - BOD - Elder Financial Abuse – 45660
- BOD - Elder Financial Abuse - WCAG – 168953
- Banking for Beginners: Individual Retirement Accounts – 179496
- Providing Service to Customers With Disabilities – 1891
- DB - Providing Service to Customers With Disabilities – 48195
- FSC - Providing Service to Customers With Disabilities – 29279
- Providing Service to Customers With Disabilities - WCAG – 179780
- Active Shooter - E3 – 206954
- Currency Transaction Reporting – 1
- CU - Currency Transaction Reporting – 14132
- Currency Transaction Reporting - WCAG – 168972
NEW
Director Education Series
2406 - Employee Retention: Ways to Empower and Motivate for the Board of Directors – 263926
Retaining and engaging employees in a new world of work – does this sound like something you can relate to? The Great Resignation has disrupted employers and, in turn, negatively impacted organizational engagement and culture. The employee’s “experience” is as important today as our customer’s experience. What if we saw everything we did through the eyes of our employees? Would that make or break our current retention practices? Let’s ask ourselves some key questions above and beyond the topic of compensation. Believe it or not, money isn’t always the number one reason people leave their current employer.
NEW
Core Compliance Suite
2405 - BSA/AML & OFAC Compliance - Part 1 (OnDemand) – 263896
2405 - BSA/AML & OFAC Compliance - Part 2 (OnDemand) – 263897
2405 - BSA/AML & OFAC Compliance - Part 3 (OnDemand) – 263898
In this three-part series, we delve into every aspect of BSA and OFAC compliance, covering program expectations, risk assessments, CTRs, SARs, CDD, EDD, beneficial owner rules, and more.
NEW
Enterprise Risk Management & Compliance Series
Enterprise Risk Management - E3 – 263783
Enterprise Risk Management delves into what ERM is about and explores its key components. It also shares some best practices to help implement ERM effectively at your bank. Throughout the course, you will learn about the various types of risks that ERM addresses, giving you a comprehensive understanding of how this framework can benefit your institution. The course will also take a balanced look at the advantages and disadvantages of ERM so you can make informed decisions about how to apply it.
NEW
FAST Module E3 Series
The following courses will have their FAST modules released:
Beneficial Ownership – E3
Frauds and Scams – E3
Bank Broker/Dealer Exemptions – E3
Handling Consumer Complaints – E3
Commercial Compliance Overview – E3
Commercial Lending: Cash Flow & Underwriting – E3
Commercial Lending: Collateral – E3
Commercial Lending: Fair Lending & Other Concerns – E3
UPDATE
Maintenance Updates
The following courses have been updated:
- [SS Fed] Real Estate Settlement Procedures Act - Part I – 83403
- Fair Housing Act - E3 – 178264
- Fair Housing Act - E3 - WCAG – 208337
- Truth in Lending Act - Regulation Z Refresher – 2732
- CU - Truth in Lending Act - Regulation Z Refresher – 124187
- Truth in Lending Act - Regulation Z Refresher - WCAG – 142946
- Expedited Funds Availability Act - Regulation CC - E3 – 152067
- Expedited Funds Availability Act - Regulation CC - E3 - WCAG – 207368
- Community Reinvestment Act (CRA) for Large Institutions - E3 – 175659
- Community Reinvestment Act (CRA) for Large Institutions - E3 - WCAG – 208963
- Expedited Funds Availability Act - Regulation CC - E3 - WCAG – 207368
NEW
Director Education Series
2405 - Regulation E: Two Hot Spots – 262850
During this program, we will look at unauthorized transfers from consumer accounts from electronic means—did the consumer initiate or benefit from it? And we will delve into Regulation E and overdrafts: these two hot spots can call your institution regulatory and legal risk.
NEW
Core Compliance Suite
2404 - Bi-Monthly Compliance Briefing - April (OnDemand) – 262856
This is a bi-monthly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
UPDATE
Maintenance Updates
The following courses have been updated:
- Home Mortgage Disclosure Act - Regulation C – 58680
- CU - Home Mortgage Disclosure Act - Regulation C – 75616
- Home Mortgage Disclosure Act - Regulation C - WCAG – 142944
- Anti-Money Laundering (AML) / Bank Secrecy Act (BSA) - E3 – 135222
- Anti-Money Laundering (AML) / Bank Secrecy Act (BSA) - E3 - WCAG – 208933
- TILA - Beyond Basics: Certain Home Mortgage Loans - E3 – 185713
- TILA - Beyond Basics: Certain Home Mortgage Loans - E3 - WCAG – 208351
- Fair Housing Act (FHA) – 17
- Flood Insurance - E3 – 194234
- Flood Insurance - E3 - WCAG – 207363
UPDATE
Adaptive E3 Courses
The following courses have been updated:
- Anti-Money Laundering and Bank Secrecy Act – Adaptive E3
- Deposit Compliance – Adaptive E3
- Electronic Fund Transfer Act - Regulation E – Adaptive E3
- Equal Credit Opportunity Act - Regulation B – Adaptive E3
- Ethics for Financial Institutions – Adaptive E3
- Expedited Funds Availability Act (EFAA) and Regulation CC – Adaptive E3
- Red Flags of Identity Theft – Adaptive E3
- Right to Financial Privacy Act (RFPA) – Adaptive E3
- Servicemembers Civil Relief Act (SCRA) – Adaptive E3
- Suspicious Activity Reporting – Adaptive E3
- Truth in Lending Act: Regulation Z – Adaptive E3
NEW
Director Education Series
2404 - Hiring for the Right Fit – 261021
What’s our end game? Hire right, coach well, and build strong teams. In this session, we will examine the optimal approaches for hiring individuals who are the right fit for your organization, specifically tailored to the financial services industry. We will also emphasize the significance of providing comprehensive training to managers and supervisors on the hiring process, encompassing methods to attract desirable candidates and pose appropriate interview questions that help determine the ideal fit.
NEW
Lending Compliance Series
FACT Act - E3 – 260697
This course explores the Fair and Accurate Credit Transactions Act (FACT Act), which aims to ensure consumer reporting agencies have fair and sensible ways to handle customers’ information, such as consumer credit, employment, insurance, and other data. The act has provisions for protecting customers' financial information, combating identity theft, and ensuring accuracy in the information provided to consumer reporting agencies.
Home Mortgage Disclosure Act (HMDA): Regulation C - E3 – 260698
The Home Mortgage Disclosure Act (HMDA), as implemented by Regulation C, outlines the fundamentals of recordkeeping, reporting, and disclosure requirements. The course explores HMDA's history and its crucial role in mortgage industry transparency and fair lending, how precise reporting and disclosure prevent costly institutional consequences, the many financial institutions and loan types regulated by HMDA and Regulation C, the variety of transactions that require careful documentation and reporting, and compliant reporting data points, typical recording errors, and partial exemptions.
NEW
Enterprise Risk Management and Compliance Series
Telemarketing Consumer Fraud and Abuse Prevention Act - E3 – 260723
This course reviews the privacy regulations that protect borrowers when they receive solicitations for mortgage products, the background and goals of the Telemarketing Consumer Fraud and Abuse Prevention Act and the Telephone Consumer Protection Act, and the issues and provisions related to phone solicitations, specifically the Do Not Call Registry.
NEW
Employment Law
California Workplace Violence
The ongoing threat of violence in the workplace continues to weaken morale and compromise organizational culture, not to mention putting employees' safety at risk. It's unacceptable that people should have to face the threat of violence while doing their jobs. To meet California Labor Code 6401.9, this training should be supplemented with workplace-specific violence risks and controls. This training addresses:
- Definition of workplace violence and threats
- Warning indicators
- Specific threats to the workplace
- What bystanders who witness threats or violence can do
- Ways employees can deescalate threats of violence
- An organization's workplace violence prevention plan
- Responding to an armed intruder
- How to report concerns
- A manager's duties to prevent and respond to workplace violence
- Post incident responsibilities to prevent reoccurrence
This course supports compliance with California Senate Bill 553 and section 6401.9 regarding training on workplace violence. Additional training may be needed to supplement this training to address requirements regarding workplace-specific risks and controls to prevent and mitigate violence.
UPDATE
Regulation Updates
The following courses have been updated:
- Flood Insurance – 32
- CU - Flood Insurance – 16373
- Flood Insurance - WCAG – 142943
- BOD - Flood Insurance – 13408
- CU - BOD - Flood Insurance – 45899
- BOD - Flood Insurance - WCAG – 179748
- Flood Insurance - E3 – 19432
- Flood Insurance - E3 - WCAG – 207363
UPDATE
Maintenance Updates
The following courses have been updated:
- Fair Lending Overview - E3 – 147916
- Fair Lending Overview - E3 - WCAG – 207362
- Insurance Disclosures – 171
- Anti-Tying – 84
- Commercial Lending: Fair Lending & Other Concerns - E3 – 204860
- Expedited Funds Availability Act - Regulation CC – 9
- Military Lending Act – 42264
- Military Lending Act - WCAG – 160667
NEW
Director Education Series
2403 - Deposit Regulation Update 2024 – 258663
During this program, we talk about Regulation CC, Regulation E, overdrafts, junk fees, and insurance on accounts. This quick review will give directors insight into the hottest topics in the deposit side for 2024.
NEW
Core Compliance Suite
2402 - Bi-Monthly Compliance Briefing - February (OnDemand) – 258776
A bi-monthly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
UPDATE
Regulation Updates
The following courses have been updated:
- Advertising Compliance – 8
- CU - Advertising Compliance – 16339
- Advertising Compliance - WCAG – 142933
- Telemarketing Consumer Fraud and Abuse Prevention Act – 14468
- CU - Telemarketing Consumer Fraud and Abuse Prevention Act – 30275
- FSC - Telemarketing Consumer Fraud and Abuse Prevention Act (TCPA) – 29281
- Telemarketing Consumer Fraud and Abuse Prevention Act - WCAG
- Truth in Lending Act - Regulation Z – 5442
- CU - Truth in Lending Act - Regulation Z – 17157
- Truth in Lending Act - Regulation Z - WCAG – 174790
- Federal Regulation of Real Estate Appraisals – 1899
- CU - Federal Regulation of Real Estate Appraisals – 17186
- Federal Regulation of Real Estate Appraisals - WCAG – 174818
UPDATE
Maintenance Updates
The following courses have been updated:
- Advertising Compliance – 8
- CU - Advertising Compliance – 16339
- Advertising Compliance - WCAG – 142933
- Anti-Tying – 84
- Unfair, Deceptive, or Abusive Acts or Practices for the Financial Institution – 2815
- Security of Customer Information Guidelines – 66755
- CU - Security of Member Information Guidelines – 67550
- FSC - Security of Customer Information Guidelines – 30032
- Security of Customer Information Guidelines - WCAG – 159442
- Fair Lending Overview - E3 – 147916
- Fair Lending Overview - E3 - WCAG – 207362
- Regulatory Compliance for Tellers - E3 – 161003
- Robberies – 66754
- CU - Robberies – 67464
- Robberies - WCAG – 159453
- Elder Financial Abuse - Adaptive E3
- Deposit Compliance - Adaptive E3
- Red Flags of Identity Theft - Adaptive E3
- Truth in Lending Act - Regulation Z - Adaptive E3
- Electronic Funds Transfer Act - Regulation E - E3 – 154063
- FBO - Anti-Boycott – 115338
- TISA - Truth in Savings Act: Reg DD - E3 – 221551
- CU - Flood Insurance – 16373
- Fair Lending Overview – 66750
NEW
Director Education Series
2402 - Diversity, Equity, & Inclusion for the Board of Directors – 257409
This session explores the key aspects that our institutions should be mindful of and act on to establish a work environment that embraces inclusivity.
NEW
Core Compliance Suite
2401 - State of HMDA in 2024 (OnDemand) – 257292
We’re now a few years into the new age of HMDA – increased coverage requirements, data collection and submission, as well as risk. How are you doing with all this? In this webinar, we’ll review all the pain points of HMDA, including actions taken and a variety of data points.
2401 - Flood Insurance: Compliance Issues and Hot Spots (OnDemand) – 257291
Join us as we deeply examine the flood insurance regulations and interagency questions and answers. We focus on problematic issues and questions with recommendations for compliant programs.
UPDATE
Regulation Updates
NMLS-Approved 20-Hour Pre-Licensing Courses’ 2024 Changes
Updates have been applied to the necessary SAFE Suite courses based on the NMLS - approved 20-hour pre-licensing courses. Updates include the various new threshold figures for 2024.
The following courses have been updated:
- [SS Fed] Real Estate Settlement Procedures Act - Part II – 83457
- [SS Fed] Identifying High-Cost Mortgages and Higher-Priced Mortgage Loans – 84216
- [SS Fed] Home Mortgage Disclosure Act – 84889
- [SS Fed] Privacy Rules – 87242
- [SS Gen] Qualified and Non-Qualified Mortgage Programs – 88079
- [SS Gen] Conventional Mortgages – 88085
- [SS Gen] Nonconforming Mortgages – 88166
- [SS Gen] VA and USDA Loans – 88199
- [SS Gen] High-Cost Mortgage Loans – 88209
- [SS Gen] Higher-Priced Mortgage Loans – 88213
- [SS Gen] Reverse Mortgages – 88249
- [SS LO] Mortgage Calculations – 88405
- [SS LO] Completing the Loan Application – 88266
- [SS Eth] Unfair, Deceptive, or Abusive Acts or Practices – 88443
UPDATE
Maintenance Updates
The following courses have been updated:
- Truth in Savings - Regulation DD Refresher – 2323
- CU - Truth in Savings - Regulation DD Refresher – 124192
- Truth in Savings - Regulation DD Refresher - WCAG – 142948
- Unfair, Deceptive, or Abusive Acts or Practices for the Financial Institution – 2815
- CU - Unfair, Deceptive, or Abusive Acts or Practices for the Credit Union – 67482
- DB - Unfair, Deceptive, or Abusive Acts or Practices for the Financial Institution – 48206
- Unfair, Deceptive, or Abusive Acts or Practices for the Financial Institution - WCAG – 159445
- Regulation E Error Resolution – 29661
- Regulation E Error Resolution - WCAG – 160668
- Change Management – 45102
- CU - Change Management – 45804
- Bank Secrecy Act Refresher – 2737
- CU - Bank Secrecy Act Refresher – 124429
- Bank Secrecy Act Refresher - WCAG – 142951
- Truth in Savings - Regulation DD Refresher – 2323
- CU - Truth in Savings - Regulation DD Refresher – 124192
- Truth in Savings - Regulation DD Refresher - WCAG – 142948
- Flood Insurance – 32
- CU - Flood Insurance – 16373
- Flood Insurance - WCAG - 142943
- Active Shooter - E3 – 206954
- Customer Identification Program (CIP) - E3 – 133458
- Customer Identification Program (CIP) - E3 - WCAG – 208937
- Check 21 Act Overview – 82
NEW
Director Education Series
2401 - Overdraft and NSF Fees: What Should Banks Do? – 254742
During this session, we will discuss the use of these technologies and ensure you have a strong understanding as these new technologies will only become more prevalent in the coming years.
NEW
Core Compliance Suite
2312 - Bi-Monthly Compliance Briefing - December (OnDemand) – 253240
A bi-monthly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
2311 - BSA Critical Issues (OnDemand) – 253241
There is a lot going on with BSA – in this webinar, we cover new mandates, requirements, and recommendations, as well as talk about what’s coming and when, and we provide recommendations on how to deal with critical BSA/AML issues right now.
UPDATE
Retired Courses
The Cybersecurity Starter series is no longer available as of January 1, 2024.
UPDATE
Regulation Updates
The following courses have been updated:
- FHFA Loan Limits
- CRA Asset-Size Threshold
- Regulation Z: HPML Special Appraisal Exemption Threshold
- Regulation Z: Points & Fees
- Regulation Z: Qualified Mortgages Points & Fees
- Regulation Z: Threshold for Exempt Consumer Credit Transactions
- Regulation M: Threshold for Exempt Consumer Leases
- Regulation C: Home Mortgage Disclosure Act (HMDA)
UPDATE
Maintenance Updates
The following courses have been updated:
- Suspicious Activity Reports - Red Flags for Tellers/CSRs/Operations - E3 – 135311
- Suspicious Activity Reports - Red Flags for Tellers/CSRs/Operations - E3 - WCAG – 208948
- Unlawful Internet Gambling - Reg GG – 58
- CU - Unlawful Internet Gambling - Reg GG – 17207
- Unlawful Internet Gambling - Reg GG – 168999
- A Borrower's Right to Privacy in a Mortgage Transaction – 12271
- Customer Due Diligence and Enhanced Due Diligence (CDD/EDD) – 76
- DB - Customer Due Diligence and Enhanced Due Diligence (CDD/EDD) – 48193
- FBO - Customer Due Diligence and Enhanced Due Diligence (CDD/EDD) – 115339
- FSC - Customer Due Diligence and Enhanced Due Diligence (CDD/EDD) – 21907
- Customer Due Diligence and Enhanced Due Diligence (CDD/EDD) - WCAG – 159462
- Federal Deposit Insurance Corporation (FDIC) - E3 – 154713
- Bank Broker/Dealer Exemptions: Regulation R – 81
- Bank Broker/Dealer Exemptions: Regulation R - WCAG – 168949
- Equal Credit Opportunity Act - Regulation B - E3 – 147116
- Equal Credit Opportunity Act - Regulation B - E3 - WCAG – 207361
- Fair Lending Overview - E3 – 147916
UPDATE
Mortgage Course Updates
The following course(s) have been updated in the OCL Artisan environment:
- Ability to Repay (ATR) and Qualified Mortgage (QM) Rules – 25023
- Fast Track to Success: A Primer for New Mortgage Loan Originators – 12599
- FHA Factor in Mortgage Lending – 12617
- Home Mortgage Disclosure Act (HMDA) – 12557
- Reverse Mortgages – 12607
- Telemarketing Consumer Fraud and Abuse Prevention Act – 12622
- Originating VA Loans – 25289
- Home Ownership and Equity Protection Act – 12578
NEW
Onboarding Unleashed Series
This video-based series covers seven key topics to enhance the hiring, onboarding, and retention processes in financial institutions. The best practices in these courses will lead to higher employee engagement, teamwork, and reduced turnover.
Interview Tips to Ensure You’re Hiring the Right Fit – 249839
In this session, we explore strategies to ensure you hire the right fit for your organization. Hiring the right employees goes beyond just evaluating skills and qualifications; it’s about finding individuals whose attitudes align with your company culture and values. We’ll discuss what to ask and listen for during interviews to identify candidates who not only possess the necessary skills but also demonstrate the right attitude.
What New Hires Should Know Before Their First Day – 249848
In this session, we discuss what new hires should know before their first day to ensure a smooth transition into your organization. By providing essential information and setting clear expectations, you can help new employees feel prepared and confident as they embark on their journey with your institution.
Preparing for a Successful First Day: Manager’s Checklist – 249850
In this session, we focus on the essential tasks that direct managers should complete before a new hire’s first day to ensure a smooth and positive onboarding experience. By taking proactive steps to welcome new employees, managers can create an environment that fosters a sense of belonging and support.
NEW
Director Education Series
2310 – BSA and Your Role in Digital Currency and Cryptocurrency – 249509
During this program, you will learn about the ecosystem for virtual currency and how your financial institution should respond. It’s your decision, but digital currency is not going away. Where will your institution live in this digital world?
NEW
Transaction Compliance Series
BSA/AML for Lenders - E3 – 249626
This course examines the components of the Bank Secrecy Act (BSA) that are important to loan officers, including specific requirements regarding customer identification procedures. This course also explains what suspicious activity a loan officer needs to investigate, and the process for reporting it.
BSA/AML for Operations - E3 – 249669
This course examines the components of the Bank Secrecy Act (BSA) that are important to operations employees, including Currency Transaction Reports and Suspicious Activity Reports. Operations employees October 2023 Course Updates OnCourse Learning 2 | Page have greater access to customer account records than other financial institution employees, which provides increased opportunities to detect certain types of fraud.
BSA/AML for Tellers - E3 – 249732
The Bank Secrecy Act (BSA) helps the U.S. government fight money laundering. Tellers can help law enforcement and federal authorities detect, disrupt, and prosecute criminals by following the BSA’s policies on transaction reporting, identifying suspicious activity, and recordkeeping. This course teaches how the BSA applies to the teller’s front-line position.
UPDATE
Maintenance Updates
The following courses have been updated:
- A Borrower’s Right to Privacy in a Mortgage Transaction – 12271
- CU - A Borrower’s Right to Privacy in a Mortgage Transaction – 45630
- Unfair, Deceptive, or Abusive Acts or Practices for the Financial Institution – 2815
- Truth in Savings Act - Regulation DD – 66758
- CU - Truth in Savings Act - Regulation DD – 68176
- Health Savings Accounts – 3350
- IRA Contributions – 3005
- Mortgage Servicing Compliance - Flood Insurance – 152318
- Real Estate Settlement Procedures Act - Regulation X – 40019
- CU - Real Estate Settlement Procedures Act - Regulation X – 17197
- Suspicious Activity Reporting (SAR) - E3 – 135204
NEW
Director Education Series
2309 - Beneficial Ownership Secure System – 248466
During this session we provide updates on beneficial ownership registration and what we expect our account holders will do to be in compliance with national database requirements. Learn who has to register and how they have to register with the federal government.
NEW
Core Compliance Suite
2308 - Bi-Monthly Compliance Briefing - August – OnDemand
A bi-monthly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
2307 - State of Cannabis Banking in 2023 - Is This the Year for Legalization? – OnDemand
It seems like the question of the legality of banking cannabis businesses has gone on forever, but it is a complex topic. With the expanding legality at the state level (although of various degrees), is now the time for your September 2023 Course Updates OnCourse Learning 2 | Page institution to jump into the fray? This webinar discusses the current state of affairs regarding cannabis banking, including hemp production.
NEW
Transaction Compliance Series
BSA/AML for Customer Service Representatives (CSRs) - E3 – 248456
The Bank Secrecy Act (BSA) helps the U.S. government fight money laundering. Customer service representatives (CSRs) can help law enforcement and federal authorities detect, disrupt, and prosecute criminals by following the BSA’s policies for customer identification, transaction reporting, and recordkeeping. This course teaches how the BSA applies to the front-line position of a CSR.
Counterfeiting and Forgery - E3 – 214694
Financial institutions face concerns regarding counterfeiting and forgery due to the large amount of money they handle and process. To ensure the security of money, they must take proactive measures. This course teaches how to identify and take action against the security threats of counterfeiting and forgery.
NEW
Enterprise Risk Management and Compliance Series
Regulation U - E3 – 248451
Regulation U is a set of rules that banks and other lenders must follow when they lend money for buying or holding margin stocks. This course reviews the lending restrictions, applicability, registration, reporting, and other requirements of the regulation.
UPDATE
Maintenance Updates
The following courses have been updated:
- A Borrower’s Right to Privacy in a Mortgage Transaction – 12271
- CU - A Borrower’s Right to Privacy in a Mortgage Transaction – 45630
- Appraisal and Evaluation Interagency Guidelines – 34814
- CU - Appraisal and Evaluation Interagency Guidelines – 19886
- DB - Appraisal and Evaluation Interagency Guidelines – 48185
- Anti-Tying – 84
- Collection Practices and Loan Workouts – 34819
- IRA Required Minimum Distributions – 3346
- Cash Handling Skills – 123
- CU - Cash Handling Skills – 17131
- Elder Financial Abuse – 66747
- CU - Elder Financial Abuse – 67323
- Fair Credit Reporting Act (FCRA) - E3 – 148620
- Fair Debt Collection Practices Act (FDCPA) - E3 – 179649
- Mortgage Servicing Compliance – Seriously Delinquent Borrowers – 162743
NEW
Director Education Series
2308 - Crypto Basics for the Board – 245219
This Director’s Education Series webinar discusses the basics of cryptocurrency. It explains what cryptocurrency is, the types of cryptocurrencies, and the role of your customers. It also discusses risks for financial institutions in accepting cryptocurrency and real-life examples of illicit uses of cryptocurrency.
NEW
Deposit Compliance Series
Overdraft Protection Guidelines and Regulations - E3 – 246628
This course provides an overview of the important regulations and regulatory guidance concerning overdraft practices, both discretionary overdraft programs as well as automated overdraft programs operated by all types of financial institutions. The course also discusses the elements of a good overdraft program.
NEW
Enterprise Risk Management and Compliance Series
Safeguarding Customer Information - Gramm-Leach-Bliley - E3 – 247378
Laws and federal rules governing the confidentiality of consumer information include the steps financial institutions must follow in the event of a security breach. Fraudsters breach security, gain confidential information, and scam financial institutions by using pretext calling and social engineering. This course teaches countermeasures to those scams and how to reduce the likelihood of successful fraud.
NEW
Retail Banking Series
Cash Handling Skills - E3 – 247583
This course provides an overview of the denominations of U.S. money, reviews some basic accounting principles involved in balancing a cash drawer, and describes the policies and procedures for the beginning and end of each day.
NEW
State-Specific Sexual Harassment Series
US Workplace Harassment and Discrimination: Chicago Manager
Given continued challenges with disrespectful conduct in business at work, Workplace Harassment (6th Ed.), focuses on sexual and other harassing conduct. Through scenario and motion graphics videos, it addresses the importance of respectful conduct toward co-workers and benefits that preventing and addressing harassment can provide. The training focuses on the ways that individuals are subject to or engage in questionable conduct and the harm this causes to a workplace culture. It also presents ways that everyone can raise concerns or otherwise address this conduct in a responsible manner. It includes exercises to promote learning and building skills for recognizing and responding to improper behaviors and supporting a workplace that promotes respectful conduct. This version is designed for managers in Chicago. This course allows learners to select US English or Latin American Spanish.
UPDATE
Retired Courses
- Unplugged: Identity Theft Red Flags
- Unplugged: OFAC
- Unplugged: Phishing
UPDATE
Maintenance Updates
The following courses have been updated:
- The Importance of Third-Party Vendor Management – 14805
- BOD - Bank Secrecy Act for Directors and Senior Management – 51
- Unfair, Deceptive, or Abusive Acts or Practices for the Financial Institution – 2815
- CU - Unfair, Deceptive, or Abusive Acts or Practices for the Credit Union – 67482
- Fair Housing Act - E3 – 178264
- Unfair, Deceptive, or Abusive Acts or Practices for the Financial Institution - E3 – 159285
- BOD - Bank Secrecy Act for Directors and Senior Management – 19895
- Bank Secrecy Act Refresher – 2737
- CU - Bank Secrecy Act Refresher – 124129
- [SS Eth] Ethical Behavior of Consumers – 88464
- CU - BOD – Volunteers for Credit Unions – 19895
NEW
Director Education Series
2307 - Opening Deposit Accounts Online - Things to Consider
In this program we look at some of the more complex issues for our virtual branch. Are we gathering children’s information without parental permission? How do we address due diligence for the Bank Secrecy Act? Where is the money deposited? What state is it in and under what law? Many issues continue to complicate the opening of accounts from the convenience of home computers.
NEW
Adaptive Learning Series
Red Flags of Identity Theft – E3 Adaptive Course
This course provides an introduction and overview of identity theft. To apply the techniques to help prevent identity theft, it is important to recognize identity theft’s impact on its victims and understand how perpetrators conduct this crime. The Fair and Accurate Credit Transactions Act (FACT Act) amended the Fair Credit Reporting Act, and Sections 114 and 115 of the FACT Act established the requirements for an Identity Theft Prevention Program for financial institutions. You will learn the key elements of this type of program in this course.
Ethics for the Financial Institution – E3 Adaptive Course
This course focuses on the ethical standards that should guide you and other employees at your financial institution. You will learn strategies that can help you minimize common areas of concern and work-related ethical dilemmas. As a financial institution employee, it’s important to understand the importance of how to act ethically.
NEW
Enterprise Risk Management and Compliance Series
Regulation II: Debit Card Interchange Fees and Routing - E3 – 237636
This course analyzes the debit card interchange charge requirements and provides an overview of Regulation II. These standards must be fair to the debit card issuer and proportionate to the transaction costs. In other words, the fee should be based on how much it costs the bank to process the transaction. The course then investigates Regulation II's applicability, requirements, prohibitions, exemptions, and reporting and monitoring requirements.
NEW
Transaction Compliance Series
Frauds and Scams - E3 – 237295
Financial institutions handle and process large amounts of money, making them targets for criminals. This course discusses security threats to financial institutions posed by con artists, frauds, and scams as well as ways you can protect yourself, your institution, and your customers from frauds and scams.
UPDATE
Maintenance Updates
The following courses have been updated:
- Truth in Lending Act - Regulation Z – 5442
- CU - Truth in Lending Act - Regulation Z – 17157
- Unfair, Deceptive, or Abusive Acts or Practices for the Financial Institution – 2815
- CU - Unfair, Deceptive, or Abusive Acts or Practices for the Financial Institution – 67482
- Community Reinvestment Act (CRA) Refresher – 64
- Suspicious Activity Reports - Red Flags for Tellers/CSRs/Operations - E3 – 135311
- TILA - Home Equity Lines of Credit (HELOC) – 5444
- CU - TILA - Home Equity Lines of Credit (HELOC) – 24610
NEW
Director Education Series
2305 - BSA and OFAC Update 2023 – 238935
In the United States, close to 400,000 Suspicious Activity Reports were filed on check fraud in 2022, which is more than double the number from 2021. We can only imagine what the numbers will be like in 2023. You may be wondering why – is it mobile deposits, a lack of knowledge about checks, or a lack of support from management to enforce check rules? Or perhaps it is a combination of all of those issues. Whatever the cause, your institution is being hit hard, and it may get worse. This program looks at the problem and simple check rules that can keep your institution safe.
NEW
Core Compliance Suite
2306 - Bi-Monthly Compliance Briefing - June (OnDemand) – 243029
A bi-monthly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
NEW
Adaptive Learning Series
Office of Foreign Assets Control (OFAC) – E3 Adaptive Course
This course explains the purpose and mission of the Office of Foreign Assets Control (OFAC), provides an overview of the coverage and scope of the sanctions and regulations administered by OFAC, and describes the essential elements of a sound OFAC compliance program.
NEW
Nonbank Financial Services E3 Courses
We are excited to share the following courses are now available in our engaging E3 format.
FSC - Advertising Compliance - E3 – 237842
Federal regulations and laws are critical components of your company's overall advertising strategy. This course delves into advertising best practices as well as the components of a compliance program. Knowing the components of advertising compliance will help your company avoid costly penalties.
FSC - Unfair, Deceptive, or Abusive Acts or Practices: A Close Look at UDAAP - E3 – 237376
Unfair, deceptive, or abusive acts and practices can cause significant financial harm to consumers, erode consumer confidence, and undermine the financial marketplace. This course investigates how financial products or services, such as money transfers or fee-based transactions, may pose risks to consumers.
UPDATE
Maintenance Updates
The following courses have been updated:
- Truth in Lending Act - Regulation Z – 8
- CU - Truth in Lending Act - Regulation Z – 17157
- Mortgage Servicing Compliance - Seriously Delinquent Borrowers – 162743
- IRA Rollovers, Transfers, and Direct Rollovers – 3347
- Beneficial Ownership - E3 – 215972
- Regulation E Error Resolution – 29661
- CU - Regulation E Error Resolution – 21654
- Reserve Requirements – 45
- CU - Reserve Requirements – 23102
- Right to Financial Privacy Act (RFPA) – 63
- CU - Right to Financial Privacy Act (RFPA) – 17206
- Sweep Account Disclosure Requirements – 59
NEW
Director Education Series
2305 – BSA and OFAC Update 2023 – 238935
In this program we update your board of directors on all the big topics for BSA and OFAC in 2023. Highlights include the three-step process to complete the national beneficial ownership registration, cybercrime prevention, human crimes, issues with Ukraine and OFAC, and the new national priorities and their impact on the day-to-day program.
NEW
IRA Talks Series
IRA Accounts Talks is a series of conversations about IRA topics for the deposit area. The purpose of this series is to create unique, short educational programs for both professional development and increasing the technical expertise of our front-line staff. It is a more casual approach to learning fundamentals about IRA products, movements, distributions, compliance, and other important topics. Designed for weekly or monthly meetings and the orientation or ongoing development of your IRA coordinators and branch staff, these Talks are a new approach to complement and enhance your current IRA training programs. These videos are also good basic training for officers and managers.
NEW
Fundamentals of Commercial Real Estate Lending Series
This program provides bankers with a basic understanding of commercial real estate lending concepts and techniques. Participants learn a number of objectives throughout the program, including how to recognize the risks inherent in all areas of real estate lending, evaluate real estate loan repayment sources, construct a basic income property cash flow, and understand basic appraisal concepts, just to name a few.
NEW
Core Compliance Suite
2304 - BSA/AML & OFAC Compliance - Part 1 (OnDemand) – 240572
2304 - BSA/AML & OFAC Compliance - Part 2 (OnDemand) – 240573
2305 - BSA/AML & OFAC Compliance - Part 3 (OnDemand) – 240575
In this three-part series, we delve into every aspect of BSA and OFAC compliance, including program expectations, risk assessments, CTRs, SARs, CDD, EDD, beneficial owner rules, and much more. We also talk about where the risk areas are and where examiners are criticizing institutions. Your comprehensive program must be continually updated, and we make sure you have the information you need to meet expectations.
NEW
Adaptive Learning Series
Servicemembers Civil Relief Act (SCRA) – E3 Adaptive Course
This course focuses on the fundamentals of the Servicemembers Civil Relief Act (SCRA) and the Military Lending Act (MLA) as they impact financial institutions. Although different in scope and specific application, both the SCRA and MLA provide benefits and protections to members of the armed forces and impact financial institutions. This course reviews the rights and protections afforded to servicemembers under these laws as they relate to financial institutions.
UPDATE
Maintenance Updates
The following courses have been updated:
- Fair Lending Overview – 66750
- CU - Fair Lending Overview – 67285
- Microsoft Office 2013 PowerPoint – 41260
- Flood Insurance – 14
- CU - Flood Insurance – 16373
- Anti-Money Laundering (AML) / Bank Secrecy Act (BSA) - E3 – 135222
- Exploring Mortgage Servicing Rules – 66846
- Safeguarding Customer Information - Gramm-Leach-Bliley – 45122
- Federal Elections Campaign Act (FECA) – 28
- Federal Deposit Insurance Corporation (FDIC) – 20
- Expedited Funds Availability Act - Regulation CC – 9
- CU - Expedited Funds Availability Act - Regulation CC – 16360
- Electronic Funds Transfer Act: Regulation E – 66748
- CU - Electronic Funds Transfer Act: Regulation E – 67455
- Deposit Compliance – 66744
- CU - Deposit Compliance – 67512
- Overdraft Protection Guidelines and Regulations – 19942
- CU - Overdraft Protection Guidelines and Regulations – 34838
- Advertising Compliance – 8
- CU - Advertising Compliance – 16339
- Methods of International Payments – 19941
NEW
Adaptive Learning Series
Equal Credit Opportunity Act: Regulation E – E3 Adaptive Course
This course provides an overview of the Equal Credit Opportunity Act and Regulation B, which prohibits discrimination in any aspect of the credit process on the basis of race, gender, marital status, religion, national origin, age, color, receipt of public assistance income, or the exercising of rights under the Consumer Credit Protection Act. Important regulatory restrictions and precautions that involve taking credit applications, evaluating applications, notifying applicants of the credit decision, and maintaining records of the loan are explored in this course, along with who and what are covered by the law and the adverse action and appraisal disclosure requirements.
Truth in Lending Act: Regulation Z – E3 Adaptive Course
This course provides an overview of the Truth in Lending Act (TILA) and Regulation Z. The Truth in Lending Act has many requirements for different types of loans. The purpose of this course is to provide a high-level overview of the regulation.
NEW
Nonbank Financial Services E3 Courses
We are excited to share the following courses are now available in our engaging E3 format.
FSC - AML Practical Applications - E3 – 236679
This course provides an overview of the AML policies and procedures that MSBs must establish to meet minimum federal regulatory requirements.
FSC - AML Practical Applications - E3 – 236679
This course explores the E-Sign Act and its requirements, protections, and record retention protocols. The Electronic Signatures in Global and National Commerce Act, or E-Sign Act, safeguards the validity of electronic documents, records, and signatures. The federal E-Sign Act, which applies to both interstate and international commerce, allows electronic records to satisfy any law or regulation that requires written information.
FSC - Servicemembers Civil Relief Act - E3 – 236520
This course focuses on the fundamentals of the Servicemembers Civil Relief Act (SCRA) and the Military Lending Act (MLA) and how they impact money service businesses (MSBs). Although different in scope and specific application, both the SCRA and MLA provide benefits and protections to members of the armed forces and impact MSBs. This course reviews the rights and protections afforded to servicemembers under these laws as they relate to MSBs.
UPDATE
Maintenance Updates
The following courses have been updated:
- Home Mortgage Disclosure Act - Regulation C – 58680
- TILA - Beyond Basics - Certain Mortgage Loans – 5450
- CU - TILA - Beyond Basics - Certain Mortgage Loans – 24616
- Anti-Boycott – 14
- Affiliate Transactions: Regulation W – 4979
- Cash Management Services – 34815
- Automated Clearing House (ACH) – 163
- Check 21 Act Overview – 82
- Overdraft Protection Guidelines and Regulations – 34838
- CU - Overdraft Protection Guidelines and Regulations – 19942
- Truth in Lending Act: Regulation Z - E3 – 183946
- BOD - Loans to Executive Officers - Regulation O – 13496
- CISA 01 - Security System Issues – 4611
- Health Savings Accounts – 3350
- Suspicious Activity Reporting – 66756
- CU - Suspicious Activity Reporting – 67575
- Suspicious Activity Reporting (SAR) - E3 – 135204
- Anti-Terrorism - E3 - 135204
UPDATE
Mortgage Course Updates
The following course(s) have been updated in the OCL Artisan environment.
The following courses have been updated to reflect the FHA’s 2023 mortgage insurance premium (MIP) rate changes:
- FHA Factor in Mortgage Lending – 12617
- Fast Track to Success: A Primer for New Mortgage Loan Originators – 12599
- FHA Lending Overview - E3 – 145361
The following courses have been updated to reflect the VA’s funding fee changes:
- Originating VA Loans – 25289
- VA Lending Overview - E3 – 153442
- Underwriting VA Loans - E3 – 153672
NEW
New Accounts Talk Now Available
New Accounts Talks is a series of conversations about banking topics for the new accounts area. This series creates unique, short educational programs for both professional development and increasing the technical expertise of front-line staff. The series takes a more casual approach to learning fundamentals about account ownership, tax reporting, signature cards, documentation, cash, holds, regulations, and other important topics. Designed for weekly or monthly meetings, orientation or ongoing development of your new accounts and branch staff, these talks are a new approach that will complement and enhance your already developed new account training programs. Some New Accounts Talks can fulfill annual training requirements such as BSA and Regulation CC on Holds.
NEW
Core Compliance Suite
2303 - Marketing & Advertising Compliance - Part 1 (OnDemand) – 236430
This three-part series covers the comprehensive landscape of marketing and advertising compliance requirements. These webinars provide many examples of how the rules apply as well as recommendations for how to deal with requirements.
2303 - All Things TRID 2023 (OnDemand) – 236431
This webinar reviews and discusses many of the major TRID issues affecting lenders, including the most recent updates and some continued, unresolved questions, and how to deal with them.
NEW
Director Education Series
2303 - Climate Risk and Opportunity Governance – 234046
Boards have an important role to play as banks take steps to address the physical and economic transition risks driven by our climate crisis. Financial institutions face increased calls for information and progress on climate issues from a broad swath of stakeholders including regulators, investors, customers, employees, NGOs, and communities. Understanding the macroeconomic issues related to the financial exposure banks face from climate change is imperative. As board oversight responsibility expands to governance over climate-related risks and opportunities, it is critical for directors to ensure they are well-positioned to address these new challenges.
UPDATE
Maintenance Updates
The following courses have been updated:
- Bank Secrecy Act – 66740
- CU - Bank Secrecy Act – 67363
- Bank Secrecy Act – 67363
- [SS Fed] Real Estate Settlement Procedures Act - Part I – 83403
- Truth in Lending Act: Regulation Z - E3 – 183946
- Fair Housing Act (FHA) - E3 – 178264
- [SS Fed] The TILA-RESPA Integrated Disclosure (TRID) Rule Part I – 84451
- Ethical Dilemmas and the Fight Against Mortgage Fraud – 13061
NEW
NEW Compliance Training E3 Courses Now Available in the Non-Bank Financial Services Catalog!
We are excited to share the following courses are now available in our engaging E3 format.
Nonbank Financial Services Series:
Financial Services Audit Series:
- FSC - Protecting the Front Lines: AML Policy and Procedure - E3
- FSC - Detect and Report: Complying With Suspicious Activity Reporting - E3
NEW
"Talk Series" Now Available
The “Talk Series” is a new, conversational approach to compliance training. This training is aimed for those new banking and/or new to their role. Contact your Relationship Manager to learn how to add these series to your subscription today!
UPDATE
Retired Courses
The course, California Consumer Privacy Act (CCPA) – 146525, has been retired. Upon the passage of Proposition 24 in 2020, clients should begin using the new course California Privacy Rights Act (CPRA) as a replacement course to CCPA.
NEW
Core Compliance Suite
2302 – Bi-Monthly Compliance Briefing - February – 234068
A bi-monthly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
2302 - State of HMDA in 2023 – 234066
We discuss the current state of HMDA so close to submission in this session and answer some of your questions.
NEW
Director Education Series
2302 - ESG Update for the Board – 233594
Environmental, social, and governance risks combined with looming ESG regulations are producing heightened expectations for bank boards. Investors are seeking robust ESG reporting and are investing in firms with stronger ESG performance. The webinar provides board members with a basic understanding of ESG principles and practices and explores why banks are integrating ESG into strategic priorities. We also outline how corporate social responsibility is closely linked to ESG efforts.
UPDATE
Regulation Updates
NMLS-Approved 20-Hour Pre-Licensing Courses’ 2023 Changes
Updates have been applied to the necessary SAFE Suite courses based on the NMLS approved 20-hour pre-licensing courses. Updates include the various new threshold figures for 2023.
The following courses have been updated:
- [SS Fed] Truth-in-Lending Act - Part III – 84213
- [SS Fed] Real Estate Settlement Procedures Act - Part I – 83403
- [SS Fed] Real Estate Settlement Procedures Act - Part II – 83457
- [SS Fed] Equal Credit Opportunity Act – 83689
- [SS Fed] Identifying High-Cost Mortgages and Higher-Priced Mortgage Loans – 84216
- [SS Fed] Home Mortgage Disclosure Act – 84889 • [SS Fed] Homeowners Protection Act – 84739
- [SS Fed] Dodd-Frank Act – 84931
- [SS Fed] Privacy Rules – 87242
- [SS Gen] Qualified and Non-Qualified Mortgage Programs – 88079
- [SS Gen] Conventional Mortgages – 88085
- [SS Gen] Nonconforming Mortgages – 88166
- [SS Gen] Mortgage Loan Products – 88206
- [SS Gen] High-Cost Mortgage Loans – 88209
- [SS Gen] Higher-Priced Mortgage Loans – 88213
2023 SAFE Act 2.0
The following courses have been updated to reflect these regulation updates:
- Excess IRA Contributions – 3348
- IRA Contributions – 3005
- IRA Beneficiary Options – 3004
- IRA Distributions – 3006
- IRA Rollovers, Transfers, and Direct Rollovers – 3347
- Roth IRA Overview – 3349
- Traditional IRA Overview – 3345
UPDATE
Maintenance Updates
The following courses have been updated:
- Fair Lending Overview – 66750
- Roth IRA Overview – 3349
- Anti-Money Laundering (AML) – 66739
- Loans to Executive Officers: Regulation O – 50
- FSC - Telemarketing Consumer Fraud and Abuse Prevention Act (TCPA) – 29281
- Fair Debt Collection Practices Act (FDCPA) – 12
- Home Mortgage Disclosure Act - Regulation C – 58680
- Expedited Funds Availability Act - Regulation CC - E3 – 152067
- Electronic Funds Transfer Act - Regulation E - E3 – 154063
- Truth in Lending Act: Regulation Z - E3 – 183946
- Community Reinvestment Act (CRA) for Large Institutions – 4872
- Community Reinvestment Act (CRA) Refresher – 64
- Robberies - E3 – 165994
- Fair Housing Act (FHA) – 17
- CU - Bank Secrecy Act for Operations – 14095
UPDATE
Mortgage Course Updates
The following course(s) have been updated in the OCL Artisan environment:
- Fair Housing Act (FHA) – 12610
- Fair Lending Laws Overview [22] – 152170
- The Equal Credit Opportunity Act (Regulation B) – 12573
NEW
Adaptive Learning Series
We are further personalizing the student's e-learning experience through our new, adaptable courseware. This courseware adapts to the student's knowledge proficiency and puts a laser focus on areas of opportunity. These adaptive courses have all the elements of our effective, efficient, and engaging (E3) courseware, so you can be sure your students are receiving the highest caliber of content.
- Expedited Funds Availability Act: Regulation CC - E3 Adaptive Course
- Suspicious Activity Reporting (SAR) - E3 Adaptive Course
NEW
New Compliance Training E3 Course Available!
We are excited to share the following courses are now available in our engaging E3 format.
NEW
Director Education Series
2301 - Board Diversity Mandates and Evolving Expectations – 226179
Many banks are incorporating DEI initiatives to create paths for advancement for diverse talent and to attract the next generation of young banking professionals. Some banks have begun to focus on cultivating inclusive work environments where diverse talent can thrive and do their best work. In a rapidly evolving regulatory landscape, directors must understand the implications of Nasdaq’s Board Diversity Rule and other initiatives intended to diversify boards. With a new focus on ESG criteria, more stakeholders are increasingly interested in understanding your bank’s DEI goals and performance.
NEW
Director Education Series
2301 - Board Diversity Mandates and Evolving Expectations – 226179
Many banks are incorporating DEI initiatives to create paths for advancement for diverse talent and to attract the next generation of young banking professionals. Some banks have begun to focus on cultivating inclusive work environments where diverse talent can thrive and do their best work. In a rapidly evolving regulatory landscape, directors must understand the implications of Nasdaq’s Board Diversity Rule and other initiatives intended to diversify boards. With a new focus on ESG criteria, more stakeholders are increasingly interested in understanding your bank’s DEI goals and performance.
NEW
Core Compliance Suite
2212 - Bi-Monthly Compliance Briefing - December 2022 (OnDemand) – 231696
A bi-monthly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
UPDATE
Regulation Updates
The following courses have been updated:
- FHFA Loan Limits
- CRA Asset-Size Threshold
- Regulation Z: HPML Special Appraisal Exemption Threshold
- Regulation Z: Points & Fees
- Regulation Z: Qualified Mortgages Points & Fees
- Regulation Z: Threshold for Exempt Consumer Credit Transactions
- Regulation M: Threshold for Exempt Consumer Leases
- Regulation C: Home Mortgage Disclosure Act (HMDA)
- 2023 IRA MAGI and Contribution Limits
UPDATE
Maintenance Updates
The following courses have been updated:
- Foreign Corrupt Practices Act (FCPA) – 30
- Foreign Corrupt Practices Act (FCPA) - E3 – 178321
- Office of Foreign Assets Control (OFAC) - E3 – 133590
- GLB Privacy (No Opt-Out) - Regulation P - E3 – 150945
- Telemarketing Consumer Fraud and Abuse Prevention Act – 14468
- CU - Telemarketing Consumer Fraud and Abuse Prevention Act – 30275
- Accepting Negotiable Instruments - E3 – 158256
- National Bank Trust - Part 9 – 44
- Truth in Savings - Regulation DD – 66758
- CU - Truth in Savings - Regulation DD – 68176
- Customer Information Security Awareness (CISA) – 11142
- CISA 22 - Incident Response Program – 9143
- CU - MISA - Member Information Security Awareness – 22399
- CU - MISA - Incident Response Program – 23053
- Bank Secrecy Act for Operations – 97
- CU - Bank Secrecy Act for Operations – 14095
UPDATE
Mortgage Course Updates
The following course(s) have been updated in the OCL Artisan environment:
- Home Ownership and Equity Protection Act (HOEPA) - E3 – 149044
- Ability to Repay (ATR) and Qualified Mortgage (QM) Rules – 25023
- Fast Track to Success: A Primer for New Mortgage Loan Originators – 12599
- FHA Factor in Mortgage Lending – 12617
- Home Mortgage Disclosure Act (HMDA) – 12557
- Reverse Mortgages – 12607
- Telemarketing Consumer Fraud and Abuse Prevention Act – 12622
- Truth-in-Lending Act (TILA) – 12586
- Originating VA Loans – 25289
UPDATE
Retired Courses
- Defeating Social Engineers – Standard, has been retired for 2023. Clients should utilize the course Defeating Social Engineers – Advanced as a replacement.
NEW
NEW E3 Courses Now Available in the Non-Bank Financial Services Catalog!
We are excited to share the following courses are now available in our engaging E3 format.
Nonbank Financial Services Series:
- Customer Due Diligence and Enhanced Due Diligence (CDD/EDD) ~ E3
- Customer Identification Program (CIP) ~ E3
Nonbank Financial Services Audit Series:
NEW
Director Education Series
2211 - Dodd-Frank Act Section 1071: Preparing for Implementation – 222503
Dodd-Frank Section 1071 requires the Consumer Financial Protection Bureau (CFPB) to issue final rules requiring small business lenders to collect data on lending to women and minority-owned small businesses and report this data to the CFPB annually. A final regulation is expected to be issued by the CFPB in Spring 2023. This course explains who and what are covered, what is considered a covered transaction, and data points to be collected and reported.
NEW
Core Compliance Suite
2210 - Bi-Monthly Compliance Briefing - October 2022 (OnDemand) – 227228
A bi-monthly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
2210 - Marketing & Advertising Compliance - Part 1 (OnDemand) – 227229
2210 - Marketing & Advertising Compliance - Part 2 (OnDemand) – 227230
This is a two-part webinar series that covers the comprehensive landscape of marketing and advertising compliance requirements. In these webinars we provide many examples of how the rules apply as well as recommendations for how to deal with all the requirements.
UPDATE
LMS Updates
- Action Buttons in Reports Have Moved
- Have Complete Control on Saving Report Updates
- Reports with Filters That Return No Data
UPDATE
Maintenance Updates
The following courses have been updated:
- TILA - Closed-End Residential Loans - E3 – 188052
- Introduction to Appraisal – 19934
- CU - Ethics for Credit Union Professionals – 67283
- Providing Service to Customers With Disabilities – 1891
- DB - Providing Service to Customers With Disabilities – 48195
- FSC - Providing Service to Customers With Disabilities – 29279
UPDATE
Mortgage Course Updates
The following course(s) have been updated in the OCL Artisan environment:
- Mortgage Math - E3 – 147793
NEW
Adaptive Courses added to the Adaptive Learning Series
Adaptive courses have all the elements of our effective, efficient, and engaging (E3) courseware, so you can be sure your students are receiving the highest caliber of content.
- Right to Financial Privacy (RFPA) - Adaptive E3
- Electronic Fund Transfer Act – Regulation E - Adaptive E3
NEW
Director Education Series
2210 – Cannabis Banking Issues: Where Do We Stand Now? – 222292
Since cannabis is still illegal under federal law, any money that banks collect from marijuana-related businesses can technically be considered laundered and therefore at risk of seizure. Learn where we are today with the most updated proposed federal legislation to protect your institution.
UPDATE
LMS Updates
- Reports now include a column for “Termination Date”
- Webinars can be started from OnCourse Direct calendar
- Scheduled report with no data now returns “No report data” email
UPDATE
Maintenance Updates
The following courses have been updated:
- Commercial Lending: Collateral - E3 – 204859
- Customer Identification Program (CIP) – 66743
- Currency Transaction Reports (CTRs) - E3 – 135307
UPDATE
Mortgage Course Updates
The following course(s) have been updated in the OCL Artisan environment:
- QM Rule Update - The mandatory compliance date for the QM Rule is October 1, 2022.
NEW
NEW E3 Course Now Available!
Unlawful Internet Gambling - E3 – 159262
This course is an introduction to Regulation GG and contains an overview of the regulation, the Unlawful Internet Gambling Enforcement Act, the policies and procedures that need to be implemented, the due diligence that must occur at the opening of an account, how to handle suspicious and restricted transactions, and other pertinent issues.
NEW
Director Education Series
2206 - Growth Strategies for Any Environment - Part 4: Promotion – 222292
This Director’s Education Series webinar discusses what it takes to grow your bank and succeed at the highest level regardless of economic environment as well as the importance of properly promoting your products.
NEW
Core Compliance Suite
2207 - Flood Insurance: Compliance Issues and Enforcement Tips, Including New Q&As – OnDemand
A deep examination of the flood insurance regulations and new interagency questions and answers that focus on problematic issues and questions with recommendations for compliant programs.
2208 - Bi-Monthly Compliance Briefing - August 2022 – OnDemand
A bi-monthly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
UPDATE
Regulation Updates
The following courses have been updated:
- Federal Regulation of Real Estate Appraisals – 1899
- CU - Federal Regulation of Real Estate Appraisals – 177186
- DB - Federal Regulation of Real Estate Appraisals – 48190
UPDATE
Maintenance Updates
The following courses have been updated:
- Flood Insurance – 32
- CU - Flood Insurance – 16373
- Unplugged: Social Engineering – 66813
- Private Mortgage Insurance – 109
- CU - Private Mortgage Insurance – 17153
- Anti-Money Laundering (AML) – 66739
- Community Reinvestment Act (CRA) for Small Institutions - E3 – 175660
- Automated Clearing House (ACH) – 163
- CU - Automated Clearing House (ACH) – 17208
- Servicemembers Civil Relief Act (SCRA) – 53
- CU - Servicemembers Civil Relief Act (SCRA) – 17199
- FSC - Servicemembers Civil Relief Act (SCRA) – 29280
- Anti-Boycott – 14
- FBO - Anti-Boycott – 115338
NEW
NEW E3 Courses Now Available!
We are excited to share three more courses are now available in our engaging E3 format.
Lending Compliance Series
- Beneficial Ownership - E3
- Handling Consumer Complaints - E3
- Truth in Savings Act: Regulation DD - E3
NEW
Director Education Series
2206 - Growth Strategies for Any Environment - Part 3: Processes – 214274
This Director’s Education Series webinar discusses what it takes to grow your bank and succeed at the highest level regardless of economic environment. In this webinar, we review how poor processes can undermine even the best people and products.
NEW
Core Compliance Suite
Bi-Monthly Compliance Briefing - June 2022 – 220886
A bi-monthly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
Fair Lending Compliance Issues in 2022 – 220885
In this webinar, we have an in-depth discussion about fair lending principles, expectations, and techniques. We also explore what’s new in fair lending, new interpretations of protected classes, and potential legislation. We also cover aspects of formulating and maintaining an effective fair lending risk assessment, which is a critical component of an institution’s fair lending compliance program.
UPDATE
LMS Updates
- Termination Date
- When a student’s status is changed to Deleted or Inactive, the Termination Date will automatically populate with today’s date.
- The Termination Date can be modified manually in the student’s profile or through the user import file, but it cannot be a future date.
- The Termination Date will be cleared if a student’s status is set to Active, Leave of Absence, or Approval Pending.
UPDATE
Mortgage Course Updates
The following course(s) have been updated in the OCL Artisan environment:
- A Borrower’s Right to Privacy - E3 – 145840
UPDATE
Adaptive Course Updates
The following course(s) have been updated in the BECoursemaster/Online Courses environment:
- Elder Financial Abuse - E3 – Adaptable
NEW
Director Education Series
Growth Strategies for Any Environment - Part 2: People
This Director’s Education Series webinar discusses what it takes to grow your bank, how to succeed at the highest level regardless of the economic environment, and how products are a key factor in success.
NEW
Integration with Zoom and GoTo Webinar
- Student can view and launch upcoming webinars
- Administrators can access attendance and time spent
- Administrators can create custom class notifications
UPDATE
LMS Updates
- All users who are logged into OnCourse Direct will be logged out after 15 minutes of inactivity.
- After 12 minutes of inactivity, the user will receive a message notifying them their session is about to expire.
- After an additional 3 minutes of inactivity, the user will be logged out.
- New Date Filter Option
- All OnCourse Direct reports will include a new date filter – NEXT X DAYS.
- Reporting Administrators will be able input the number of days required
UPDATE
Maintenance Updates
The following courses have been updated:
- CU - Regulatory Compliance for Tellers
- CU - Flood Insurance
- The TILA-RESPA Integrated Disclosure (TRID) Rule Part II
- Real Estate Settlement Procedures Act - Regulation X
- Bank Secrecy Act for Lenders
- CU - Bank Secrecy Act for Lenders
- CU - Counterfeiting and Forgery
- Fair Lending Overview
NEW
Director Education Series
Growth Strategies for Any Environment - Part 1: People
This Director’s Education Series webinar discusses what it takes to grow your bank, how to succeed at the highest level regardless of the economic environment, and how products are a key factor in success.
NEW
Core Compliance Suite
Your BSA/AML & OFAC Compliance - Part I
In Part I, we discuss the Bank Secrecy Act provisions in general, including program requirements, risk assessments, CTRs, SARs, and the Beneficial Owner provisions, among other things.
Your BSA/AML & OFAC Compliance - Part II
In Part II, we discuss the Customer Identification Program (CIP) rules, other BSA reporting, including funds transfer recordkeeping, PEPs, pouch rules, and the Office of Foreign Asset Control (OFAC) regulations.
UPDATE
Regulation Updates
The following courses have been updated:
Unfair, Deceptive, or Abusive Acts or Practices for the Financial Institution
- New pages added:
- Acts or Practices of Concern > Unfair Acts or Practices > Page 05
- Acts or Practices of Concern > Unfair Acts or Practices > Page 06
- New version – Section titled “Unfair Discrimination and Deposit Operations” added to account for the CFPB’s announced changes, as of March 2022, to its supervisory operations to better protect families and communities from illegal discrimination across situations where fair lending laws may not apply.
- Content update throughout course
- Old version – FDIC Compliance Examination Manual publication date “November 2015.”
- New version – FDIC Compliance Examination Manual publication date “June 2019.
NEW
NEW Compliance Training E3 Courses Now Available!
We are excited to share a course from our Lending Compliance Series is now available in our engaging E3 format.
- Commercial Compliance Overview - E3
- Active Shooter Response for Financial Institutions - E3
NEW
Rockstar Recruiting Series
Recruiting is one of the most expensive things an organization does. It costs nearly $7,000 to hire a professional employee. You cannot take the recruiting process lightly.
This series has eight courses to help you find, hire, and retain top talent. To learn more and/or add this series to your current training program contact your account representative!
NEW
Adaptive Learning Courseware
When your employees take an adaptive learning course, they learn through pathways and resources that address the area they need the most focus on.
The adaptive learning courses reduce your training time, build your team’s confidence, and drive better business outcomes! To learn more and/or add this series to your current training program contact your account representative!
NEW
Wealth Management Series
Your wealth management professionals help customers make wise investments - it's time you invest in them.
With this ten course series, you can invest in your employees with training that’s effective, efficient, and engaging. To learn more and/or add this series to your current training program contact your account representative!
NEW
Director Education Series
2204 - Risk Management on Power of Attorneys – 209240
How many power of attorney documents do you have on file? How much money is dictated by the action of an attorney-in-fact or agent? The risk of these fiduciary accounts is real. Do you have to take the document in your state? If so, how do you ensure employees are not letting agents act outside the document’s scope? The risk of managing these documents with different laws in every state is real.
NEW
Core Compliance Suite
Bi-Monthly Compliance Briefing - April 2022 – 206909
This webinar is a bi-monthly update to help you keep up with compliance-area changes and deadlines in a quick and easy format.
NEW
NEW Compliance Training E3 Courses Now Available!
We are excited to share a course from our Lending Compliance Series is now available in our engaging E3 format.
- Commercial Compliance Overview - E3
- Active Shooter Response for Financial Institutions - E3
NEW
Remote Management OnDemand Webinar Series
Does your team have the training they need to combat the challenges of working remotely?
This series includes seven video based courses for both remote employees and managers of remote employees. To learn more and/or add this series to your current training program contact your account representative!
NEW
Director Education Series
2204 – Managing the Risk of Court-Ordered Accounts – 209228
The losses on court ordered accounts in this country are staggering. How much money does your institution have in court-ordered accounts? Have these accounts been set up correctly? Are your employees following the documents? Chances are your risk may be higher than you think.
UPDATE
CARES Act update
“COVID-19 Mortgage Relief” section added detailing information and solutions for exiting forbearance and repayment.
The following courses have been updated to reflect this regulation update:
- Real Estate Settlement Procedures Act - Regulation X – 40019
- Real Estate Settlement Procedures Act - Regulation X Refresher – 2746
- Mortgage Servicing Compliance - Early Delinquent Borrowers – 162741
- Mortgage Servicing Compliance - Loss Mitigation Procedures – 162744
NEW
NEW Compliance Training E3 Course Now Available!
We are excited to share a course from our Lending Compliance Series is now available in our engaging E3 format.
- Commercial Lending: Fair Lending & Other Concerns - E3 (15 mins)
NEW
Core Compliance Suite
Bi-Monthly Compliance Briefing - February 2022 – 206909
This webinar is a bi-monthly update to help you keep up with compliance-area changes and deadlines in a quick and easy format.
NEW
Director Education Series
2203 - BSA Update 2022 – 207337
This webinar discusses 2022 BSA issues for your directors and senior management. Learn the 2022 risks in examinations and other updates.
2203 - De-Risking Customers - Risk and Reward – 207340
One of the hot topics of the last few years is “de-risking” customers. During this program, we will discuss what de-risking is, why we do it, and what the risks and rewards are. We will also discuss how this activity will come to be criticized for forcing high risk customers into shadow banking activities.
NEW
NEW Compliance Training E3 Courses Now Available!
We are excited to share a course from our Lending Compliance Series is now available in our engaging E3 format.
- Commercial Lending: Collateral - E3 (40 mins)
- Commercial Lending: Cash Flow and Underwriting - E3 (45 mins)
NEW
Core Compliance Suite
Bi-Monthly Compliance Briefing - February 2022 – 206909
This webinar is a bi-monthly update to help you keep up with compliance-area changes and deadlines in a quick and easy format.
UPDATE
NMLS-Approved 20-Hour Pre-Licensing Courses’ 2022 Changes
Updates have been applied to the necessary SAFE Suite courses based on the NMLS-approved 20-hour pre-licensing courses’ 2021 changes. Updates include the various new threshold figures for 2022.
The following courses have been updated to reflect this regulation update:
- [SS Fed] Real Estate Settlement Procedures Act - Part II – 83457
- [SS Fed] Identifying High-Cost Mortgages and Higher-Priced Mortgage Loans – 84216
- [SS Fed] Home Mortgage Disclosure Act – 84889
- [SS Gen] Qualified and Non-Qualified Mortgage Programs – 88079
- [SS Gen] Conventional Mortgages – 88085
- [SS Gen] Non-Conforming Mortgages – 88166
- [SS Gen] High-Cost Mortgage Loans – 88209
- [SS Gen] Higher-Priced Mortgage Loans – 88213
- [SS Gen] Reverse Mortgages – 88249 • [SS LO] Analyzing Borrower Qualifications – 88311
- [SS Eth] Fraud Detection Techniques – 88479
NEW
NEW Compliance Training E3 Course Now Available!
We are excited to share a course from our Lending Compliance Series is now available in our engaging E3 format.
- Commercial Lending: Collateral - E3 (40 mins)
- Commercial Lending: Cash Flow and Underwriting - E3 (45 mins)
NEW
Quarterly Compliance Briefing: Winter 2021
Available to Expansion, Breakthrough and Core Compliance Suite Customers
A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
UPDATE
ACH Payment Cap
As of January 1, 2022, NACHA’s ACH Payment Cap has been increased to $1 million.
Regulation Z: Points & Fees
As of January 1, 2022, the Regulation Z adjusted points and fees dollar trigger for high-cost mortgages changes from $1,103 to $1,148, and the adjusted total loan amount threshold for high-cost mortgages changes from $22,052 to $22,969.
FHFA Loan Limits
The Federal Housing Finance Agency (FHFA) has announced that in 2022, the maximum conforming loan limits will be $647,200 (up from $548,250) for one-unit properties. The maximum high balance loan limit will be $970,800.
Regulation Z: Qualified Mortgages Points & Fees
For 2022, the Regulation Z qualified mortgage (QM) 3% points and fees threshold will increase from $110,260 to $114,847.
Regulation Z: HPML Special Appraisal Exemption Threshold
As of January 1, 2022, the Regulation Z threshold for the loan amount for the exemption from HPML appraisal requirements will increase from $27,200 to $28,500.
Regulation Z: Threshold for Exempt Consumer Credit Transactions
As of January 1, 2022, the Regulation Z exemption threshold for loans not secured by real property or a dwelling will increase from $58,300 to $61,000.
Regulation M: Threshold for Exempt Consumer Leases
As of January 1, 2022, the Regulation M exemption threshold for consumer leases will increase from $58,300 to $61,000.
Regulation C: Home Mortgage Disclosure Act (HMDA)
As of January 1, 2022, the Regulation C asset-size threshold will increase from $48 million to $50 million, and the covered open-end lines of credit threshold will decrease from 500 to 200.
NEW
Director Education Series
Fair Lending Developments 2021-2022
This Directors Education Series webinar discusses recent fair lending developments and upcoming changes in 2022. We discuss the fair lending updates and developments, identify the priorities of the new administration and regulator leadership, and review new fair lending expectations for 2022.
UDAP/UDAAP 2021-2022
This Directors Education Series webinar discusses UDAP/UDAAP recent developments, UDAP/UDAAP regulatory oversight, and UDAP/UDAAP best practices to ensure that your institution is free of any violations.
Vendor Management 2021-2022
This Directors Education Series webinar touches on recently proposed guidance for third-party relationships, particularly with financial technology-focused entities.
NEW
Core Compliance Suite
Marketing & Advertising Part 1 – 196937
This is part one of a two-part webinar series that covers the comprehensive landscape of marketing and advertising compliance requirements. In these webinars, we’ll provide many examples of how the rules apply, as well as recommendations on how to deal with all the requirements.
2111 - Marketing & Advertising Part 2 – 196941
This is part two of a two-part webinar series that covers the comprehensive landscape of marketing and advertising compliance requirements. In these webinars, we’ll provide many examples of how the rules apply, as well as recommendations on how to deal with all the requirements..
NEW
NEW E3 Course Now Available!
We are excited to share three more courses are now available in our engaging E3 format.
Lending Compliance Series
- The Volcker Rule - E3 (50 MIN)
NEW
NEW E3 Courses Now Available!
We are excited to share three more courses are now available in our engaging E3 format.
Lending Compliance Series
- TILA – Unsecured Open-End Loans – E3 (40 MIN)
- TILA – Open-End Loans – Credit Cards – E3 (20 MIN)
- Flood Insurance – E3 (45 MIN)
NEW
Director Education Series
IRA SECURE Act and Legislative Update
With the substantial changes to IRAs in the past two years, it is hard to keep up with the new rules, revised rules, and the pending legislation.
UPDATE
Fair Debt Collection Practices Act Updates
These courses have been updated to reflect the two rules affecting the Fair Debt Collection Practices Act. The first rule focuses on debt collection communications and clarifies the FDCPA’s prohibitions on harassment and abuse, false or misleading representations, and unfair practices by debt collectors when collecting consumer debt. The second rule clarifies disclosures debt collectors must provide to consumers at the beginning of collection communications. This rule also prohibits debt collectors from suing or threatening to sue consumers on time-barred debt.
- Fair Debt Collection Practices Act – 12
- CU - Fair Debt Collection Practices Act – 17185
NEW
NEW Banking for Beginners Series Now Available!
Take employees with no experience to the Next Level with these 15 efficient, effective and engaging on-demand webinars.
NEW
NEW Exam Management Series Now Available!
Not being prepared for an upcoming examination can leave your institution open to risk. Financial institutions face regular examinations of their financial health and resiliency. Compliance departments need to be prepared for an exam or an audit, as well as how to address the findings.
This series is designed to provide an overview of the financial institution's regulatory examination procedures and processes. It outlines the different types of exams, as well as the importance of planning, preparation, and management of an exam.
NEW
Quarterly Compliance Briefing: Fall 2021
Available to Expansion, Breakthrough and Core Compliance Suite Customers
A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
NEW
Core Compliance Suite
Quarterly Compliance Briefing: Fall 2021
A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
Bank Secrecy Act Updates – What Are the New Expectations?
There is a lot going on – in this webinar, we’ll cover the new requirements, talk about what’s coming and when, and provide recommendations on how to deal with things right now.
NEW
NEW E3 Courses Now Available!
We are excited to share three more courses are now available in our engaging E3 format.
Lending Compliance Series
- Home Ownership and Equity Protection Act (HOEPA) - E3 – 190715
- The Red Flags Rule - E3 – 190716
- TILA - Home Equity Line of Credit (HELOC) - E3 – 190212
- TILA - Closed-End Installment Loans - Non-Real Estate Secured - E3 – 190246
NEW
Director Education Series
Board Member Basics
This session will explain your regulatory responsibilities and liabilities. In addition, we will discuss how to make informed decisions as you prepare for your next regulatory exam.
NEW
Core Compliance Suites
State of Cannabis Banking in 2021: Is This the Year for Full Legalization?
This webinar will discuss the current state of affairs regarding cannabis banking, including hemp production.
UPDATE
Mortgage Servicing COVID-19 Rule - 2021 Updates
The 2021 Mortgage Servicing COVID-19 Rule temporarily in place from August 31, 2021 through December 31, 2021 requires mortgage servicers to make sure certain procedural safeguards have been met before referring certain 120-day-delinquent accounts for foreclosure, unless an exception applies. The Rule allows mortgage servicers to offer certain COVID-19-related loan modification options for incomplete applications, and it also stipulates when a mortgage servicer must renew reasonable diligence efforts.
NEW
NEW E3 Courses Now Available!
We are excited to share three more courses are now available in our engaging E3 format.
Lending Compliance Series - E3
- Truth in Lending Act: Regulation Z - E3 – 183496
- TILA – Beyond Basics: Certain Home Mortgage Loans - E3 – 185713
- TILA – Closed-End Residential Real Estate Loans - E3 – 188052
NEW
Director Education Series
New Ability-to-Repay (ATR) and Qualified Mortgage (QM) Rules
The CFPB has updated amended its rules on criteria for certain consumer-purpose mortgage loans to be protected from legal action, called the “Qualified Mortgage” rules.
NEW
Core Compliance Suite
Fair Lending: New Emphasis in 2021 and What It Means to Your Institution
This program will help you understand the extent and particulars of new legislation and regulation, including Regulation B (ECOA), the Fair Housing Act (FHA), and guidance the regulatory agencies (including the CFPB) have introduced recently. We’ll also discuss trends in fair lending and the direction Congress, agencies, and the courts are likely to go in the near future.
Flood Insurance: Compliance Issues and Hot Spots
We'll concentrate on some of the more vexing current issues in flood compliance, such as monitoring, contents coverage, and the ever-present condo problem, by talking through sample scenarios and explaining best practices in keeping your portfolio covered.
UPDATE
Pop-up when a student relaunches a course
The text displayed when a student relaunches a course in OnCourse Direct has been updated to provide students clear direction on continuing or re-starting a course.
NEW
Director Education Series
Quarterly Compliance: Summer 2021
A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
NEW
Core Compliance Suite
Best Practices for an Effective Review of Your Bank's Call Report
Learn about the best practices for a director's review and approval of the Call Report to include an assessment of the key schedules to focus on and the questions to ask of your preparation team.
UPDATE
Mortgage Lending Series Updates Updates
All 2021 updates have now been made to our SAFE Suite series courses based on NMLS-approved updates to OnCourse Learning’s 20-hour mortgage loan originator prelicensure courses, including updated wording of sections discussing historical context and changes to qualified mortgage and ability to repay requirements.
NEW
Training Program Progression
In Training Programs with multiple course completion requirements, students will be automatically progressed to the next logical tab in the training program once courses are completed.
NEW
More Microlearning FAST Modules Now Available!
Flashback Approach Sectioned Training Modules, or FAST Modules, are engaging, animated microlearning courses five to ten minutes in length. Each FAST Module provides a quick overview or a refresher on one specific topic within a regulation, instead of the entire course, allowing students to focus on topics specific to their job role or skill level.
Microlearning FAST Modules are now available in the following series:
- Enterprise Risk Management & Compliance
- Retail Banking
- Lending Compliance
Contact your account representative to learn how you can add these to your training program!
NEW
Core Compliance Suite
Mortgage Origination Compliance Part 1
Description: In Part 1 of this two-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.
Mortgage Origination Compliance Part 2
Description: In Part 2 of this two-part webinar, we'll discuss all the relevant requirements and considerations in the origination process
UPDATE
Equal Credit Opportunity Act – Regulation B Updates
On March 16, 2021, the CFPB issued an interpretive rule to clarify that sexual orientation discrimination and gender identity discrimination is included in the Equal Credit Opportunity Act – Regulation B.
Regulation D - Reserve Requirements Update
In 2020, reserve requirement ratios were reduced to 0%, thereby eliminating reserve requirements for thousands of financial institutions and helping to support lending to households and businesses.
UPDATE
Card Format Updates
There is a new button at the bottom of each training card providing the students a clear action needed.
Enable/Disable Libraries
Administrators now can enable or disable libraries within OnCourse Direct.
Training Program Prerequisites
A new course type, “Prerequisite,” has been added and has the same functionality as other course types when an Administrator manages training programs. Prerequisites are designed to be courses that do not count towards progress but are required to be taken before all other courses.
Display of Elective and Optional Courses in Training Programs
Elective and optional courses will only appear on a student’s transcript once the course has been started and process has been made. Administrators will always see all courses within the training program in reports.
Artisan: SCORM 2004 Course Format
Administrators now can package, deploy and publish courses in the following versions:
- SCORM 1.2
- SCORM 2004 3rd edition
- SCORM 2004 4th edition
NEW
Directors Education Series
Reduced Regulatory Financial Reporting
Description: This segment will provide insight into the reduced financial reporting options that have been made available to banks over the past few years.
UPDATE
Elective and Optional Courses
Administrators can now set the order that elective and optional courses appear to the student within training programs.
Classroom Roster Report
The Classroom Roster Report has three new fields: Duration, Venue, Number of Attendees.
Learning Center Enhancements
The Learning Center contains training and reference materials for quick reference while within OnCourse Direct.
UPDATE
2021 Examples and CARES Act Updates
The Coronavirus Aid, Relief, and Economic Security (CARES) Act temporary waiver for IRA required minimum distributions (which applied to 2019 and 2020 RMDs) has expired. Examples at the end of the course were also updated to use the date 2021 instead of 2019.
NEW
NEW E3 Courses Now Available!
We are excited to share two more series are now available in our engaging E3 format.
Enterprise Risk Management and Compliance Series - E3
- Advertising Compliance - E3 – 178246
- Americans with Disabilities Act - E3 – 177925
- Fair Debt Collection Practices Act - E3 – 179649
- Foreign Corrupt Practices Act - E3 – 178321
Lending Compliance Series - E3
- Fair Housing Act - E3 – 178264
- Military Lending Act - E3 – 179362
UPDATE
Reporting Enhancements
Additional fields have been added to reports within OnCourse Direct to provide an enhanced reporting experience.
NEW
Directors Education Series
Anti-Money Laundering Act of 2020
Description: During this program, your directors will receive an overview of the Anti-Money Laundering Act that was passed in 2021.
NEW
Core Compliance Suite
Quarterly Compliance: Spring
Description: A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
BSA/AML & OFAC Compliance - Part I
Description: In Part 1, we'll discuss the Bank Secrecy Act provisions in general, including program requirements, risk assessments, CTRs, SARs, and the Beneficial Owner provisions, among other things.
BSA/AML & OFAC Compliance - Part 2
Description: In Part 2, we’ll discuss the Customer Identification Program (CIP) rules, other BSA reporting, including funds transfer recordkeeping, PEPs, pouch rules, and the Office of Foreign Asset Control (OFAC) regulations.
UPDATE
Equal Credit Opportunity Act – Regulation B Updates
On March 16, 2021, the CFPB issued an interpretive rule to clarify that sexual orientation discrimination and gender identity discrimination is included in the Equal Credit Opportunity Act – Regulation B.
UPDATE
Maximum HSA Contribution Dollar Limits Updates
The following course’s content and examples were updated to reflect the 2020 and 2021 amounts for the maximum HSA contribution dollar limits rather than the 2019 and 2020 amounts. These limits were updated in 2021 as follows:
- Self-only HDHP under age 55 - $3,600
- Self-only HDHP age 55 and older - $4,460
- Family HDHP under age 55 - $7,200
- Family HDHP age 55 and older - $8,200
UPDATE
Course Updates and Changes
For a complete list of course updates and changes view the April 2021 mid-month communication.
NEW
An All-New Student Experience
When you and your students log into OnCourse Direct, you now experience a new, improved student portal!
These enhancements make it more accessible to people with disabilities in compliance with Web Content Accessibility Guidelines (WCAG) as well as improve the overall student experience. In addition, the navigation, interface and content are easier to see and hear and ensures the content can be interpreted by web browsers and assistive technologies.
Some of these enhancements include:
- Improved navigation and usability
- Responsive design
- New training program images
NEW
NEW E3 Courses Now Available!
We are excited to share two more series are now available in our engaging E3 format.
Lending Compliance Series - E3
- A Borrower's Right to Privacy in a Mortgage Transaction
- Real Estate Settlement Procedures Act (RESPA)
- Homeowners Protection Act (HPA)
- TILA-RESPA Integrated Disclosure (TRID)
Enterprise Risk Management and Compliance Series - E3
- Community Reinvestment Act (CRA) for Intermediate Institutions
- Community Reinvestment Act (CRA) for Large Institutions
- Community Reinvestment Act (CRA) for Small Institutions
- Community Reinvestment Act (CRA) for National Banks and Federally Chartered Savings Associations
NEW
Learning Center Within OnCourse Direct
To enhance the user experience, you can now access user/admin guides, how-to-tutorials and course updates within OnCourse Direct.
NEW
Directors Education Series
Issues to Consider When Modifying Loans
Description: This program will discuss the requirements and considerations that must be understood and thought through when modifying loans.
NEW
Core Compliance Suite
All Things TRID 2021
Description: This webinar is intended to review and discuss many of the major issues lenders are facing with TRID, including the most recent updates and some continued unresolved questions and how to deal with them.
Marketing & Advertising Part 1
Description: In this day and age of UDAP/UDAAP, it’s clear that how you say what you say in your advertisements is just as important as what you say. Style matters—you must be clear and conspicuous in your wording so as not to confuse and deceive. If you read enforcement actions related to marketing and advertising carefully, it's clear what else is being targeted: sales and marketing practices. It’s always useful to learn from others' mistakes, regardless of your bank’s size or regulator.
Marketing & Advertising Part 2
Description: What can you say in advertisements? What must you say? What can you not say? Many sets of rules govern these questions, and more are on the way. How about your promotional efforts—contacting prospects and customers to let them know what you have available? This is a two-part webinar series that covers the comprehensive landscape of marketing and advertising compliance requirements.
State of HMDA in 2021
Description: We’ll discuss the current state of HMDA so close to submission in this session and get some of your questions answered.
UPDATE
May 2020 Amendments to the Remittance Transfer Rule Updates
Updates have been applied to the necessary courses based on the May 2020 Amendments to the Remittance Transfer Rule, which changes the threshold of 100 remittance transfers to 500 remittance transfers.
UPDATE
Course Updates and Changes
For a complete list of course updates and changes view the March 2021 mid-month communication.
NEW
Directors Education Series
Compliance Priorities in 2021
Description: This program will discuss the regulatory compliance priorities in 2021 that your board and your institution will need to be familiar with.
NEW
Webinar: OnCourse Direct – A New Student Experience
To better support our customers in the transition to the new student experience, we hosted a training webinar on February 28, 2021.
UPDATE
NMLS-Approved 20-Hour Pre-Licensing Courses’ 2021 Changes
Updates have been applied to the necessary Safe Suite courses based on the NMLS-approved 20-hour pre-licensing courses’ 2021 changes. Updates include the various new threshold figures for 2021 and a review of the new URLA form.
FAQ
What is ZDNU?
Did you ever wonder what ZDNU stands for in front of a course name? It simply stands for Do Not Use as it is a retired course and in longer part of our course offerings or your licensed course package.
What does this mean for you?
- Since the course is marked as ZDNU, the course should no longer be assigned to new training programs as the courses are no longer receiving updates.
- In addition, current training programs should be reviewed and updated accordingly to ensure students are not reviewing outdated material.
What does this mean for historical reporting?
- Great News! Reporting accuracy is very important to us; therefore, the courses will still reflect accordingly on reports/transcripts.
Are there replacement courses available?
- In many cases, yes! Contact your Account Rep or Customer Service Specialist.
FAQ
Whitelist Domains
If your organization has implemented IP or Trusted Domain Filtering security measures for internet access, you will need to whitelist our IP addresses and domain names so that you are able to login, access reports and receive email notifications. Download System Requirements & Best Practices for more information.
UPDATE
Course Updates and Changes
For a complete list of course updates and changes view the February 2021 mid-month communication.
NEW
Microlearning FAST Modules
When you and your students log into OnCourse Direct, you now experience a new, improved student portal!
Flashback Approach Sectioned Training Modules, or FAST Modules, are engaging, animated microlearning courses that are five to ten minutes in length.
FAST Modules are designed to provide:
- Specific skills-based or job role training
- Reduced time commitments
- Timely, relevant content as you need it
- Improved retention and engagement
- Ability to take training into your own hands
NEW
Directors Education Series
Policies, Procedures, and Processes – What Does the Board Need to Do?
Description: Attend this program to learn more about the Board’s role in the creation, approval, and review of an institution’s policies, procedures, and processes.
NEW
New Reporting Enhancements
Provides access to additional student, course and company information.
UPDATE
TILA Regulatory Update
As of January 1, 2021, TILA made several regulatory updates including:
- Exemption threshold
- Thresholds for high-cost mortgages
- HPML exemption threshold
- QM 3% Points and Fees
Affected courses have been updated to reflect these changes.
UPDATE
Course Updates and Changes
For a complete list of course updates and changes view the January 2021 mid-month communication.